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Very helpful and relentless support until the (sturdy) issue was solved - thanks again, awesome job!
Thank you for the kind words!
We’re really glad our team could help and stick with it until everything was fully resolved. Your feedback means a lot to us — and we’re always here if you need anything else.
helpful team and great app!
We're really glad to hear that! Thanks for the kind words about the team and the app, it means a lot to us. We’re here anytime you need a hand 😊
i would recommend req support to others .
he was really helpful thank you.
Thank you so much for the 5 stars and for the recommendation 😊
It’s wonderful to hear that our support team was able to help you when you needed it. We’ll be sure to pass along your kind words. Knowing you’d recommend us to others truly means a lot.
Joseph was excellent to work with. He was responsive, knowledgeable and resolved the issue efficiently. The size chart is now working perfectly. I really appreciated his support!!! Great experience overall.
12/17/25 - Also, shout-out-to Joseph for promptly confirming my annual billing of $67.10 will be implemented after my 14-day trial. Thank you for the quick and clear support. Much appreciated!!
Thank you so much for the wonderful feedback! 🙌
We’re really glad to hear Joseph was able to help you quickly and get the size chart working exactly as expected. He’ll appreciate the shout-out!
We’re also happy we could clarify your annual billing details promptly. Clear and transparent support is something we really value. Thanks again for taking the time to share your experience, and don’t hesitate to reach out if you need anything else!
good app, easy to configure, good response rate from customer support
It's great to hear it’s been easy to set up and running smoothly for you. We're glad our support team could be there when you needed it too, we’ll keep that responsiveness going!
helpful cs team
Thank you for the 5 stars 🌟
It’s great to hear our customer support team was helpful. We work hard to make sure you feel supported every step of the way, so your feedback really means a lot to us.
If there’s ever anything else you need, we’re here for you 😊
We've been using this app on multiple sites for many years and have found it to be buggy from time to time. Recently this has caused issues with the operation of our sites. Bugs happen from time to time, we understand that. However, the extremely disappointing and frustrating thing is the lack of assistance and communication from the app developers. We've had an open ticket for over 6 weeks that has not been resolved and now that ticket has been removed from the chat. Overall a very frustrating experience, still with no solution. Based on our recent experience, we cannot recommend this app.
Easy tool and all promised is possible to apply. I needed support and they were very fast and helpful.
Thank you for the fantastic 5 star review!
We are really glad to hear that Kiwi feels easy to use and that everything worked as promised. That is exactly the experience we aim to deliver.
It is also great to know our support team was quick and helpful when you needed assistance. We put a lot of focus on fast response times and clear guidance so merchants can implement features without delays.
If you ever want to explore more ways to optimize your setup, we are always here to help.
Josehp heeft mij uitstekend geholpen. Hij reageerde erg snel, was erg beleefd en dacht goed mee. Dankzij zijn snelle en professionele aanpak was het probleem ook snel opgelost. Zeer tevreden over de service!
Good app. Ron really helped me well
Thanks for the great review! We’re glad to hear you’re enjoying the app and that Ron was able to help you out. We’ll be sure to pass along the kind words to him. If you ever need anything else, we’re here to help. 😊