レビュー (1,611)

総合評価
4.7
評価レベルごとの件数
  • 評価の88%は5つ星です
  • 評価の7%は4つ星です
  • 評価の2%は3つ星です
  • 評価の1%は2つ星です
  • 評価の3%は1つ星です
2022年7月5日

Hello, need help. Why all size chart of our products are suddenly disappeared ?? How to solve it??? Pls contact me asap. Thanks.

BEOTYSHOW
アメリカ合衆国
アプリの使用期間:1年以上
Staytunedが返信しました 2022年7月5日

We're so sorry for the disruptions! We fixed the problem and the issue should now be fully resolved.

The issue was caused by a technical error on our servers triggered by ...

編集日:2022年5月3日

Although we've been loving this app for a year now, it suddenly stopped working. Big display issues, and analytics data not available for the past 2 months, although we're on the ultimate plan.
I have contacted support 8 days ago. They said to be looking at the issue, but I haven't heard back, or got any update on the progress. We rely heavily on this app for our store and will have to pause our ...

Labo Mono
イギリス
アプリの使用期間:約1年
Staytunedが返信しました 2022年4月11日

Thank you for taking the time to write such a detailed review and following up to edit it! I'm really sorry your initial experience was so disappointing, but I'm glad we're ...

2022年10月21日

We've been using this app for many months now. It was reliable up until we started to have issues on some products. The support has been really bad, they've been dragging us for one week to solve the issue, and it's not even solved yet !! We opened many tickets and it's starting to hurt our business as customers cant find the size guide they are looking for and we are not being able to edit any ...

Flotte | Vêtements Imperméables Recyclés et Colorés
フランス
アプリの使用期間:11ヶ月
Staytunedが返信しました 2022年10月24日

Thank you for taking the time to reach out to us. I apologize for the problems you've experienced recently with our app, and I'm particularly sorry about the inconsistent ...

2022年2月20日

Instalei mas achei bem complicado, e ainda tudo em inglês. Ainda fiz o plano premium par ver se facilita mas realmente e muito complicado .... Dinheiro jogado fora! Gostaria de uma Ajuda para que realmente possamos resolver esse problema.

STOS SHOP
ブラジル
アプリの使用期間:9ヶ月
Staytunedが返信しました 2022年2月28日

Obrigado por escrever um comentário. Sinto muito em saber dos seus problemas. Eu gostaria de ter certeza de que isso seja corrigido para você imediatamente. Vou te enviar um ...

2023年10月31日

J'appel à l'aide depuis plusieurs jours car l'application ne fonctionne pas correctement et la prise en charge est laborieuse et très lente, mon problème n'est toujours pas résolu...

Ma Culotte Menstruelle
フランス
アプリの使用期間:7ヶ月
Staytunedが返信しました 2023年11月3日

Thank you for your honest feedback. I'm really sorry about your poor experience. We've reached out to you to see if we can rectify this for you. I am overseeing this case ...

2022年10月17日

Very bad Support. I am waiting over a week for help. They reply after 1 day only write 1 sentence and are offline again for a day.

Naturana Onlineshop
ドイツ
アプリの使用期間:7ヶ月
Staytunedが返信しました 2022年10月19日

Thank you for your direct and honest review. I'm truly sorry about the poor service you received. We set high standards for ourselves and we have not met those standards.

I' ...

2022年11月27日

stopped working during the busiest time of year!! BFCM! no support after hours , had to switch fast to another app as we were losing sales. What a joke.

The Steel Shop
カナダ
アプリの使用期間:7ヶ月
Staytunedが返信しました 2022年11月28日

We apologize for the problems you encountered! I know you switched to another app already, but I've reached out to you directly by email in any case to see if we can make ...

2022年6月24日

Poor customer service. slow support to no support. there are free alternatives guys this one is too complex and doesnt worth the hassle

99-j
アメリカ合衆国
アプリの使用期間:5ヶ月
Staytunedが返信しました 2022年6月24日

Hi there Barak! I think the chat gods are mad at us— we have replied many times to your chats, but it doesn't seem like you are getting them! I have also emailed you in hopes ...

編集日:2021年12月23日

Customer service is horrible, Daniel (or bot) goes MIA whenever I chase for support/ help regarding the issues with size recommendations. Paid for an Ultimate subscription and was told to wait, wait and wait for 2 weeks for someone to help me. Waste of money. -----
Update - 23rd Dec 2021
Support team claimed to have emailed me regarding my bad experience in the review. Ok so, where is the follow ...

Gaia Gear Athleisure
シンガポール
アプリの使用期間:5ヶ月
Staytunedが返信しました 2021年12月23日

Hi there! We are so sorry for this experience—definitely not the merchant experience we want to provide! We've reached out via email to try and help sort through any issues! ...

2022年7月5日

ur five sites use your APP, and all of them have paid for one year. Now all sizes are not displayed, and your APP cannot enter. This has a great impact on our sales. Please solve it as soon as possible. , and give us the reason

deolina
ポルトガル
アプリの使用期間:4ヶ月
Staytunedが返信しました 2022年7月5日

We're so sorry for the disruptions! We fixed the problem and the issue should now be fully resolved.

The issue was caused by a technical error on our servers triggered by ...