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Keep on getting asked to leave a review after every single click on the save button... So here I am, leaving a review, hope you are happy.
Thank you for this direct and honest feedback. We hear you loud and clear and will be working to improve this experience ASAP.
Hannes Bez | Director of Customer Experience
Hi there! We've tried to reach out to you several times over the past few weeks to get more information about the problems you're facing with Kiwi, but we don't seem to be able to make contact. If you're open to it, I'd love to set up a call to chat about the issues you've experienced with Kiwi. Please let me know!
Best,
Hannes Bez | Director of Customer Experience
Hi there! It looks like you're unhappy about your experience with Kiwi, but we're not sure what the problem is. We don't have any support tickets for your store. I'll reach out to you by email - we'd really love to help!
Hannes Bez | Director of Customer Experience
Thanks for the honest feedback. Were you upset about something within the app? It's important for us to understand what your issues were so we can improve our services for everyone, but we unfortunately don't have a record of any contact with you. I would be very grateful if you could let us know what we could be doing to create a better experience for you and our other customers.
Regards,
Hannes Bez - Director of Customer Experience