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App is great despite it being a bit outdated of an interface thats a bit hard to use. Does it job well.
Customer service team is OUTSTANDING if you have any questions, especially Ron M. who was so helpful and quick
Hi there Liberare team!
Thank you for your honest review. We appreciate the time you took to provide feedback, we really appreciate it.
Please rest assured that we are continuously looking for ways to improve our app's interface and we'll do our best to make things easy for you.
Thank you for choosing Kiwi!
This is a really nice app that is powerful and easy to use! This has helped us so much in keeping up with our size charts for are store items and building new ones!
Hi Jungmaven team!
Thank you so much for the wonderful feedback! Your review helps us a lot and we really appreciate the support.
If you need any help or have questions about our app, please don't hesitate to reach out! Thank you for choosing Kiwi!
The team have put in a lot of work to get this working exactly as we wanted! There were some complexities when moving over to a new theme but they worked tirelessly to get any issues resolved ! Thanks to all the team, great app which supports our complex requirements :)
Hey there A7 EUROPE and team!
Thank you so much for your kind feedback! We appreciate your recognition of our team's dedication to support, and we are very thankful for sharing the experience you had.
If you have any questions or need any help, you know where to reach us!
Incredible service and so clean and clear for customers to use. Our size chart has always been hard to get right being a very niche product and Kiwi Size chart has the solution.
Hi there Alchemical team!
Thank you so much for sharing the amazing experience you had with our app! Your review helps us a lot, and we really appreciate the support.
If you need any help or have questions, please feel free to reach out to our support team!
Great App it''s realy make your work easy and organized. at first a got a problem when display on disktop pc's it took a while by support team to fix this issue. other than that it's a good choice .
Tayseer M.
Hi Havanastar and team!
Thank you so much for taking the time to share the experience you had with our app and support team. Your feedback helps us a lot, and we really appreciate the support.
If you need help with anything else, you know where to reach us!
This is the second store that we run with Kiwi Size Chart, very useful and easy to configure ! Recommender is a huge plus to have !
Hi Beau-fils team!
Thank you so much for your amazing review! We’re thrilled to hear that Kiwi has been helpful for both of your stores. We really appreciate your support.
If you ever need any assistance, please don't hesitate to reach out to us!
There is something wrong with my website size table. I sent emails twice, from morning to evening, but no one replied. they used to help deal with it quickly. Now I don't know why it's so inefficient.
Thanks for being upfront! We're really sorry our support didn't respond as quickly as you expected. That's not the level of service we aim for. We'll reach out ASAP to get this fixed and make sure you're all set going forward.
- Kiwi Management Team
I have been facing an ongoing issue with the size chart integration on my website, and despite reaching out to Kiwi’s support team numerous times, the problem has yet to be resolved. Each time, I’m told the issue is fixed, only to find out it isn't. As a business owner running a clothing brand, an accurate size chart is critical for my customers, especially since over 50% of them use iOS devices, where the chart doesn't display correctly.
This technical glitch has severely affected my conversion rate and sales, costing me thousands in ad spend. Despite countless assurances that the matter has been escalated, it remains unresolved, showing a complete lack of genuine support. My patience is beyond tested, and I cannot recommend Kiwi's services due to their inability to fix this basic yet crucial feature. Proceed with caution if you're relying on them for an essential part of your e-commerce setup.
Thank you for your honest feedback. We understand the inconvenience this may have caused your business. Our team will be reaching out immediately to ensure this issue is fully resolved.
- Kiwi Management Team
The App works great, and Size charts look really clean. But the best part is the top-notch support. Always there to help you and solve your issues. Amazing team!
Hey there Salty Sun team!
Thank you so much for your kind feedback! We're glad that you had an amazing experience with our support team. They'll surely be excited to see your review.
If you need help with anything else, you know where to reach us!
This app has the best size charts, however trying to add them to my store was difficult, because i have a colour swatch app, but i contacted the support team and they literally fixed everything for me, i just told them where i wanted the link and they did it, Amazing team, super polite love this app, very happy i changed
Rowan.
Hey there Rowan!
Thank you so much for your kind words! We’re so glad to hear that our support team was able to assist you. We strive to provide excellent customer service and it’s great to know you had a smooth experience.
If you ever need further assistance or have any more questions, don’t hesitate to reach out. Thank you for choosing Kiwi!