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Great customer support. I got Chat support within seconds. The App is very easy to install and can be customized to match the store design.
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Hi there Thrivio team,
Thank you for leaving a review for our app. Can you share more about your experience? We would love to understand what needs to be improved in order to provide you a better experience.
We hope to hear from you soon.
I'm trying to contact them but their captcha verification does not work properly and they dont seem to have an email
Hi Gilaine team,
We are so sorry you've had trouble reaching us! Our team is emailing you right away to help resolve any issues you've had.
Thanks for writing this review so we can help you!
Update on 6/21: We have emailed with you several times to try and help, and haven't yet heard back from you to our email on June 1 (or June 8). We just emailed you again in case we got lost in your inbox. We'd love to help you work through this!
Thanks for reaching out, we really hope to help you through this!
- Lauralynn at Kiwi
Has never worked on my site. Contacted support and received replies but it seems like there's a disconnect between support and the actual developers who can fix the problem. Waited 4 days for it to be fixed, still no progress so I'll move on to another app instead of continuing to miss out on sales.
Hi Rob,
This is Sharky, Team Supervisor here at Kiwi Sizing.
I apologize for the problems you've encountered with our app. This is not the type of support experience we would like you to have, and I apologize for failing to meet your expectations.
I sent you an email so we can talk about how we can improve this situation. I know you've already uninstalled our app, but please know that if you give us a chance, we will do everything we can to resolve this as soon as possible.
Respectfully yours,
Sharky
Team Supervisor - Kiwi Sizing
This app is wonderful! It not only helps you create great and fully customizable sizing charts, it also has a unit converter that will convert all the metric units that Aliexpress gives you into inches/feet. This app is going to save you so much time, I highly recommend you give it a try if you are in need for a sizing chart app, I've tried multiple, and I can confidently say this one is the best, by far.
Cette application est très conviviale et facile à utiliser même par les novices
Your feedback for our app is truly appreciated. We've worked hard to create a user-friendly and efficient app, and it's incredibly rewarding to know that it's making a positive impact on your operations.
Please let us know if there is anything you might need help with!
Really great support team! I couldn't get it to work and they replied to my query instantly. Allowed access and they set up everything for me and placed it exactly where I wanted on the page. 5/5 stars
Great customer service, and the platform works better than I expected. Would highly recommend. Makes handling sizing much easier.
Very good
Thank you for the wonderful review Nuvora Beauty and team! We are thrilled to hear that you've had a great experience using our app!
If you need assistance or have any questions, please feel free to reach out to us! Our team would be happy to help.
handig voor de shop
Hey there grind4more team!
Thank you for your helpful feedback! We love your review and we're grateful for your support.
Please let us know if there's anything you might need help with!