Avaliações (1 576)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 88% das classificações são de 5 estrelas
  • 7% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
17 de maio de 2024

VOGUE
Canadá
3 meses usando a aplicação
Questão respondida por Staytuned 17 de julho de 2024

Hi there! We've tried to reach out to you several times over the past few weeks to get more information about the problems you're facing with Kiwi, but we don't seem to be able to make contact. If you're open to it, I'd love to set up a call to chat about the issues you've experienced with Kiwi. Please let me know!

Best,

Hannes Bez | Director of Customer Experience

27 de março de 2024

Lorent Baldini
França
4 meses usando a aplicação
Questão respondida por Staytuned 28 de março de 2024

Hi there! It looks like you're unhappy about your experience with Kiwi, but we're not sure what the problem is. We don't have any support tickets for your store. I'll reach out to you by email - we'd really love to help!

Hannes Bez | Director of Customer Experience

19 de setembro de 2023

YioYee
Reino Unido
10 meses usando a aplicação
Questão respondida por Staytuned 21 de setembro de 2023

Thanks for the honest feedback. Were you upset about something within the app? It's important for us to understand what your issues were so we can improve our services for everyone, but we unfortunately don't have a record of any contact with you. I would be very grateful if you could let us know what we could be doing to create a better experience for you and our other customers.

Regards,

Hannes Bez - Director of Customer Experience