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Bunny fixed my problem, good and fast serivce.
Hi there Velamel team!
Thank you for taking the time to leave feedback for the experience you had with Bunny! Is there anything else we can do to improve your experience with our app?
We hope to hear from you soon!
Would have been great to have a second "text" column, to allow us adding the EU Sizing without the cm/inches conversion tool bugging.
And The app pluging on the page aint working : it doesn't show anything on the page. I do have to manually add liquid code to enable Kiwi.
Hi Jelly Kvlt and team,
Thank you so much for your feedback. Your input is important to us as it helps us to continue to improve our app. We will do our best to improve our service.
If you have any questions, you can reach out to our team. Thank you for choosing Kiwi!
This app is great. Some if the setup is a little confusing but you can get the hang of it. Very helpful
Nice app. Work as expected. We use it in several stores. We had some problems with synchronization between store, but developer solve it quickly.
Five starts for support.
Thank you for taking the time to review our app BonPrix team! We love the size charts you have built. Your charts get an A+ from us! We love your custom images to show customers how to measure, along with how you share your phone number if the customer needs help. Thanks for being such a great merchant <3
Ik zou het zeker aan anderen aanbevelen, enkel al omdat de klantenservice echt enorm behlpzaam is.
Hey there Innoviva team!
Thank you for your kind review! We're so glad to hear that you’d recommend the app and that our customer service was helpful. Is there anything particular that you think needs to be improved to better suit your store's needs? We'd love to hear your thoughts.
If you ever need anything, we're here for you!
Easy to start using and build guides and recommenders. Initially had a hard time getting attention from the customer support, but they have improved since. Looking forward to see impact of better size guiding.
Thank you for leaving this detailed review. I'm so sorry you had such a poor experience with us, but I'm grateful you've given us the chance to fix it. I know we've worked with you over the past week to resolve your technical issues and answer your questions. I'm sure Kiwi's going to be a great fit for your business, and we'll do our best to make sure the service issues you encountered never happen again!
Hannes Bez | Customer Experience Lead
The app is great, full of functions. But a bit complicated.
Also i found it's challenge to create the size calculated. Probably I havent tried hard enough to set up. Cost is high for small business.
Great support
Hi Quinlan Ballarat and team!
Thank you for taking the time to leave a review! We're glad to hear that you had an amazing experience with our support team. Is there anything else we can do make your experience even better? We would love to hear your thoughts!
Looking forward to hearing from you!
Looking good and easy to work with.
Good customer support.
Only thing is that it takes a couple of seconds before it shows up on the product page.
Hi thank you for the review! You can actually make sizing load faster by following this guide:
https://kiwiapps.freshdesk.com/support/solutions/articles/44000554316-can-i-make-sizing-loading-faster-
Rayan was helping and he was very friedly
Hey there lilikoi Germany and team!
Thank you for taking the time to share the experience you had with Rayan! Your feedback is very important to us, and we'd love to hear if you have any suggestions that could help us improve our app and service. If you have any thoughts, please let us know!
We look forward to hearing from you!