Arvostelut (210)

Kokonaisarvio
2,6
Lukumäärä luokitustasoa kohden
  • 39 % arvioista on 5 tähteä
  • 11 % arvioista on 4 tähteä
  • 4 % arvioista on 3 tähteä
  • 8 % arvioista on 2 tähteä
  • 39 % arvioista on 1 tähteä
30. lokakuu 2024

Now that Shopify integrates directly with Klarna, https://help.shopify.com/en/manual/payments/shopify-payments/local-payment-methods/klarna , this app shouldn't require a Klarna account to be able to enable the on-site messaging on the product page. Without an account this is useless. :(
I have contacted merchant@klarna.com three days ago without an answer.

The Foalyard
Yhdistynyt kuningaskunta
4 päivää sovelluksen käyttöä
22. marraskuu 2024

With shopify payment allowing to integrate Klarna payments, why can’t we have an account with it, to then actually use your service?
We have been providing all necessary information to create a merchant account to then being able to offer Klarna to customers, business is registered, business bank account provided, at least 14 days return policy applied on our website and policy, we have provided all ID’s, business info displayed on our website, what else do you want? Very sad because as customers of Klarna we find it very useful and impactful. Such a shame we can’t offer it to our customers

Fashiva
Yhdistynyt kuningaskunta
Noin 2 tuntia sovelluksen käyttöä
Klarna vastasi 26. marraskuu 2024

Hello! Sorry to hear that you are having trouble with your account. Please reach out to our merchant support at merchant@klarna.com for support on this topic. Once you have onboarded, we would then love to hear what you thought of this app!

10. syyskuu 2024

The wrost damn setting experience I have ever had! (Store 2.0)

The banners are not responsive, it cant be fixed on top, it's basically useless.

It's absolutely terrifying how little effort has been put into making this thing work.

Vime
Italia
Noin 9 tuntia sovelluksen käyttöä
Klarna vastasi 12. syyskuu 2024

Thank you for you review. We would love to take a look into this to see what your experience is and support you with the installation. Please could you reach out to us on merchant@klarna.com so that we can help you forward?

31. heinäkuu 2024

Hi how can i contact you

Moncoinvintage
Ranska
3 kuukautta sovelluksen käyttöä
Klarna vastasi 2. elokuu 2024

Hello! We are happy to support you, please contact us at merchant@klarna.com

2. syyskuu 2024

It only shows the 6 months rate for Klarna financing. Instead it would be a lot better to have a message showing "starting at [the 12 months rate] per month".

Everleaf
Itävalta
2 päivää sovelluksen käyttöä
Klarna vastasi 3. syyskuu 2024

Thank you for your review! We would be happy to support you with looking at options for the messaging if you reach out to us on merchant@klarna.com. Klarna conducts thorough product testing to best optimize our messaging for increased conversion and we appreciate your feedback.

25. heinäkuu 2024

Does not show up with US IP. Why is that?

Kliwy
Viro
3 kuukautta sovelluksen käyttöä
Klarna vastasi 2. elokuu 2024

Thank you for your review. Depending on the settings in the app On-Site Messaging will show to customers located in the country that matches what is on your Klarna agreement used for the store. You can use for example VPN to simulate this. Checking your website now Klarna On-Site Messaging appears clearly using a US VPN, while when using a European VPN it would not which would be expected behaviour. If you have further feedback we would love to hear from you on merchant@klarna.com.

18. lokakuu 2024

Not user-friendly at all. It's not working.

Lauren Alleyne Jewelry
Yhdysvallat
24 minuuttia sovelluksen käyttöä
Klarna vastasi 21. lokakuu 2024

Hello! We are sorry you are having difficulties with the app. We are happy to support you to resolve the problem and listen to any feedback you have, please contact us at merchant@klarna.com

6. kesäkuu 2024

Super easy to se up in 2 minutes. Would recommend to anybody. No idea why there are 1 star reviews.

Teng Tools USA
Yhdysvallat
2 päivää sovelluksen käyttöä
Klarna vastasi 8. kesäkuu 2024

Thank you for your review! We are happy to hear about your positive experience.

3. huhtikuu 2024

It’s too bad. After the new template was renovated, there was a Klarna installment module in the preview, but the website client couldn’t see it at all. It was a serious bug. There was no reply to the customer service email.

walkingpad-de
Yhdysvallat
Vuosi sovelluksen käyttöä
Klarna vastasi 5. huhtikuu 2024

Thank you for your review! I can see our merchant support is currently helping you look into this as it would appear the placement requested is already visible on the product page. I recommend forwarding any further concerns straight to merchant@klarna.com and we are happy to keep supporting you from there. Have a lovely day!

4. maaliskuu 2024

its been over a year watitng for the review. we already try a lo times to connect customer service or create a new account and nobody help. just a waste of time

DAVISPHONES
Yhdysvallat
8 kuukautta sovelluksen käyttöä
Klarna vastasi 6. maaliskuu 2024

Hello and thank you for your review. It seems you have not completed your onboarding to Klarna and we would recommend to continue responding to merchant@klarna.com to complete the steps needed. Once onboarded you can try out our On-Site Messaging app and let us know what your feedback on it is!