Klarna On‑Site Messaging , 202 arvostelua
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Triple AAA Fashion Collection
Dear Klarna, We Were Rejected By Our Application Because, Of The Following Incompetency Reasons From Klarna:
Klarna Have Limited Product Categories Selection To Choose In Wide Varieties
Klarna Told Us We Have Too Much Ads Running On Our Site.
This Is The Most Dumbest And Stupidest Thing I Have Heard To Be Rejected! Seriously Ya'll Need To Get Ya'll Act Together & Stop Using B.S Reasons That Don't Make Sense!
Now Tell Me This Thing Ya'll Didn't Look At The Key Points Of Our Application Like We Have The Standards To Offer As A Business Entity!
Before We Applied To Klarna, We Reached Out To Support To Find Out Some Basic Information On How Klarna Works! 3 Times We Sent Emails To Support & Didn't Get No Reply Until Over 3 Weeks Or More After!
Ya'll Support Sucks! O Stars Ya'll Get From Us As A Banking Services That Klarna Provides. KINDLY NOTE THAT WE ARE A SMALL BUSINESS ENTITY THANKS FOR NOT TRYING US BUT, FALL US AUTOMATICALLY WITHOUT TRYING US AND IF KLARNA DON'T KNOW US AT PRESENT. DON'T THINK THEY WILL KNOW US WHEN WE ARE WELL ESTABLISHED IN THE FUTURE!
Triple AAA Fashion Collection -
We're very sorry to hear you did not receive necessary and proactive guidance from our end. We'll reach out directly on email to identify how we can help. Nicholas @ Klarna
Ho usato ques'app per l'avviso agli utenti della possibilità del pagamento in rate, all'inizio ho avuto qualche difficoltà nel configurarla ma grazie al supporto rapido e gentile, son riuscito a configurarla nel migliore dei modi.
Ciao Giocagio,
Grazie mille per il feedback! Stiamo continuando a migliorare la nostra app per renderne in futuro ancora più facile la configurazione. Nel frattempo, se dovessi avere bisogno di ulteriore supporto, siamo a completa disposizione!
Hi Giocagio,
Thank you for your feedback! We are continuing to try to improve the app and we'll try to make it even easier to use in the future! In the meantime, if you ever need further assistance we are glad to help!
I was not able to put the on site message on mine. it was not popping up what so ever. go frustrated an gave up!
We're sorry the app didn't work for you yet, but we're here to support you to get it working. For support, please email skosm@klarna.com so we can help you.
Onsite didn't work in the beginning but customer service was really fast and fixed it. Thank you! 5 star for customer service, but need to take one of from struggle in the beginning.
Thank you for the review Treeline Outdoors. Sometimes it can be difficult for the app to find an element on the page that works well, but glad our support team was able to help!
Guys...it’s 2020 why do I feel like I’m trying to build a gaming computer from scratch?? I, like many others have stated will just stick with quadpay and their flawless installation.
We're sorry you found the app too complex. We are continually working to improve and simplify it the process of it.
We were unable to locate a support ticket for your store, but we would still love to guide you through the installation. If you could send an email to skosm@klarna.com - our team is standing by to ensure that the app work smoothly on your store.
I usually don't write reviews but would give 0 stars is possible. App seems not to work in Canada. To chat with live support you need to log in to the site. But there is no sign up option. Only log in. So how do I log in if I never signed up?! Their customer support number is based in Egypt and when I call it hangs up after a few rings. I need to Authenticate Klarna API Credentials but these are literally nowhere to be found. Horrible app if you are in Canada.
We're very sorry for your frustration. Klarna and the On-Site Messaging app can work for your store, but before you use the marketing app, you'll first need to integrate Klarna Payments for your store, info available at: https://x.klarnacdn.net/plugins/Klarna%20Payments%20on%20Shopify%20-%20Merchant%20Guide.pdf
You can sign up for Klarna API credentials at: https://eu.portal.klarna.com/signup
If you still need any support, please email skosm@klarna.com
Sadly this app did not work, Klarna payments did not work. You sign up for the payments on Klarna website - I chose Slice it in 3 where the customer can pay in 3 installments. Shopify support hadn't got a clue what I was talking about - I tried buy now, pay later this worked but not what I want. Seriously Shopify and Klarna how difficult is it to align the service. Both supports promised to get back. My abandonment has gone through the roof now so had to disable Klarna. What a shambles!! Like the other review all looks glossy and well marketed but basically if you can't use it what's the point?
We're sorry for your frustrations. Shopify does not support third party apps like Klarna, but we are happy to support via skosm@klarna.com
TERRIBLE APP AND TERRIBLE SUPPORT! App doesnt work and doesnt allow you to add the messenger tabs even though it says it does. The support is really bad and you keep being fobbed off. Def not worth the hassel.
We're sorry to hear that you have encountered somme difficulty in installing the app. We do have a dedicated Support team standing by to assist with any issues and they can be contacted directly at SKOSM@klarna.com. Should you wish to speak to them please do get in touch.
Appears to be working fine - no coding input required and the integration was seemless. Not sure what so many people are having trouble with looking at some other reviews!
Thank you WorldRaceCircuits for this great review! We're very glad the app works well for you.
We've worked hard to improve the app over time, with a major update relating to Shopify's improved theme architecture for Online Store version 2.0, which enables our app to integrate better with themes using App Blocks, and avoids many of the issues merchants had previously.
Thank you again for taking the time to share a review; we appreciate you very much!
I thought the bad reviews were an exaggeration before I downloaded the app. Unfortunty, it's all true nothing works. Can't even access the ad platforms, preview doesn't work for drag and drop and even if you do active nothing shows up.
Hi Biofusions,
Our support team will happily help you get this app working for your store if you email skosm@klarna.com
With themes that don't support Shopify's Online Store 2.0 architecture, there is no consistently compatible way to always inject code for on-site messaging that can work across all vintage themes. We've worked hard to code options to attach to CSS, but depending on the theme, there isn't always a viable way to do so.
Compatibility and consistency are much improved with app blocks, but those are only available for themes that support Online Store 2.0 architecture; more info at: https://docs.klarna.com/platform-solutions/shopify/on-site-messaging-app-for-shopify/install-steps/#add-placements-online-store-20-app-blocks
Regardless of the theme type though, we're happy to support whenever needed. We hope you'll give us the opportunity to get this working for your store.