Arvostelut (123)

Kokonaisarvio
2,5
Lukumäärä luokitustasoa kohden
  • 34 % arvioista on 5 tähteä
  • 13 % arvioista on 4 tähteä
  • 2 % arvioista on 3 tähteä
  • 4 % arvioista on 2 tähteä
  • 46 % arvioista on 1 tähteä
25. syyskuu 2020

I had an issue with the Klarna messaging positioning on my product page when I updated my theme. Very helpful and quick response. Sorted. Highly recommended.

Alfie Reid
Yhdistynyt kuningaskunta
3 kuukautta sovelluksen käyttöä
Klarna vastasi 25. syyskuu 2020

@AlfieReid - Thank you for the positive review. We very much appreciate it.
Nicholas @ Klarna

Muokattu 6. marraskuu 2020

Forget calling the regular Klarna Business help phone number we tried for over a year to get our onsite messaging sorted out and unless your a huge company Klarna is not really that interested sadly. Now having said that the guys that help you through this app are nothing short of fantastic, have asked for assistance on multiple sites, and Mimmi who has helped us has been incredible. Work is done almost instantly and in such a professional manner. We simply cannot rate or recommend them highly enough, it's just a pity they do not run the whole of Klarna the same way!
If you need assistance just email skosm@klarna.com for the most incredible customer support!

London Loves Beauty
Yhdistynyt kuningaskunta
3 kuukautta sovelluksen käyttöä
Klarna vastasi 6. marraskuu 2020

Hi London Loves Beauty,
Thank you for this review. skosm@klarna.com is available and ready to help for anything related for Klarna Payments and Klarna On-site messaging for Shopify as an alternative payment method.

3. joulukuu 2020

There was a conflict with my theme so placements didn’t work but Klarna helped put it right very quickly. Special thanks to Mimmi who went over and above on more than one occasion. Lots of report Klarna helps AOV so I’m glad it was sorted. Defo recommend the service.

Yililo
Yhdistynyt kuningaskunta
2 kuukautta sovelluksen käyttöä
Klarna vastasi 3. joulukuu 2020

Yililo - Thanks for recommending Klarna. We're glad that Mimmi could provide positive support!

24. marraskuu 2020

I had a little bit of a problem and couldn't see the ad positioning when setting up, but got to Klarna website and within minutes got support. Mimmi was super helpful logging in my website and helping me with it. Fantastic service! Thank you again!

Adriana Chede Jewellery
Yhdistynyt kuningaskunta
Noin kuukausi sovelluksen käyttöä
Klarna vastasi 24. marraskuu 2020

Thank you for the great review Adriana Chede Jewellery! We're also very glad Mimmi is on our team and provides such great support!

16. huhtikuu 2021

Great customer service and help from the team - quick responses and does exactly what you need to be done :)

The Healthy Living Store
Yhdistynyt kuningaskunta
Noin kuukausi sovelluksen käyttöä
Klarna vastasi 16. huhtikuu 2021

So glad we could help, The Healthy Living Store! Thank you for the great review!

20. joulukuu 2021

Good app, easy to install & configure.
Also, just as important, great support if something isn't working as it should.

BeYou
Yhdistynyt kuningaskunta
24 päivää sovelluksen käyttöä
Klarna vastasi 20. joulukuu 2021

Hi BeYou!
Thank you so much for your feedback! We are super glad you are happy with our app.
We always try to be as much of a help as possible so please do reach out if you need anything in the future!

29. lokakuu 2020

I was not able to install the app so I delete the app after the bad reviews I read! I give it another go, didn’t work neither so I contact help! Mimmi was soooo helpful she did all the set up for me! Quick an easy

Puzzle Design
Yhdistynyt kuningaskunta
17 päivää sovelluksen käyttöä
Klarna vastasi 29. lokakuu 2020

Hi Puzzle Design,
Thank you this review. We agree that Mimmi and team are doing a great job, and glad she was able to help you.

9. marraskuu 2019

Was unsure about installing it given the poor reviews, but it worked a charm for us! Easy to set up, nice options for placement. Easily customisable. Highly recommend!

WildBounds
Yhdistynyt kuningaskunta
14 päivää sovelluksen käyttöä
Klarna vastasi 9. marraskuu 2019

Thank you for the great review! We want all our app users to feel the same, but if there are any questions or issues, we're here to support.

8. huhtikuu 2022

Love Klarna! Rob from the support team was super helpful with integration. I hope this really helps us boost our sales!

Brixton's Baddest Skateshop
Yhdistynyt kuningaskunta
10 päivää sovelluksen käyttöä
Klarna vastasi 8. huhtikuu 2022

Hi Brixton's Baddest Skateshop,
Thank you for the fantastic review, we're glad you're loving Klarna!
Our Support team are happy to help with an queries in the future

19. huhtikuu 2021

Excellent support and help, quick responses, integration was done quickly and all edits were done perfectly.

JUSTPRETTYCHIC
Yhdistynyt kuningaskunta
10 päivää sovelluksen käyttöä
Klarna vastasi 19. huhtikuu 2021

Thank you for the great review JUSTPRETTYCHIC! We're very happy we could help!