Arvostelut (122)

Kokonaisarvio
2,4
Lukumäärä luokitustasoa kohden
  • 33 % arvioista on 5 tähteä
  • 12 % arvioista on 4 tähteä
  • 3 % arvioista on 3 tähteä
  • 4 % arvioista on 2 tähteä
  • 48 % arvioista on 1 tähteä
11. tammikuu 2021

I have only recently installed this app, so it's a bit early to comment on the performance, but it looks great so far. However, I can comment on the customer service I have received since installing the app. I had a bit of a nightmare getting everything set up and looking how I wanted it to on my site, as I'm not the most technically gifted person, but Mimmi's customer service has been second to none! Extremely efficient and makes sure everything is exactly how you want it to be. Mimmi has really gone above and beyond for my business, so for that, a 5* is fully deserved!

Finer Bedrooms
Yhdistynyt kuningaskunta
6 päivää sovelluksen käyttöä
Klarna vastasi 11. tammikuu 2021

Thank you very much for the great review, Finer Bedrooms. We're very happy we could help!

3. marraskuu 2020

Fantastic service and help! I had problem with installation but its been solved very quickly! Many thanks :)

Bijoux de Chagall
Yhdistynyt kuningaskunta
5 päivää sovelluksen käyttöä
Klarna vastasi 3. marraskuu 2020

Thank you for the very nice review!

15. huhtikuu 2021

Easy to use the app, great support, quick response times.
I couldn't figure out how to place the add on the product page but the team helped me sort everything out!

Aerify
Yhdistynyt kuningaskunta
4 päivää sovelluksen käyttöä
Klarna vastasi 15. huhtikuu 2021

Thank you Aerify for the great review! Klarna support is always happy to help you or any merchant whenever needed.

30. marraskuu 2021

Very helpful indeed - sorted my issue out very quickly so thank you very much :o) it’s now working perfectly on my website!

Be-Dazzling by Sparkle Supplies UK
Yhdistynyt kuningaskunta
4 päivää sovelluksen käyttöä
Klarna vastasi 30. marraskuu 2021

Thank you for the great review! Happy we could help this time, and anytime help is needed!

11. helmikuu 2022

Hello everyone. I would like to write about the excellent support from Mimmi from Klarna Bank Merchant support. I had a problem and I wrote to Klarna Merchant Support. I got a very quick responses to my help requests, very clear and detailed from Mimmi. She assisted me till my problem was solved. Now all works correctly and good. It's a pleasure to receive such fast, professional and friendly support! Thanks a lot, Mimmi! Sincerely, Samoilova Inna

Chimeraplanet
Suomi
4 päivää sovelluksen käyttöä
Klarna vastasi 11. helmikuu 2022

Thank you Samoilova Inna for this great review. We agree - Mimmi is great! Very glad she could help!

2. marraskuu 2020

The app wouldn't download onto Shopify but I contacted the Helpdesk and Mimmi was super helpful and got it sorted for me right away. Great service!

indiesattic
Yhdistynyt kuningaskunta
4 päivää sovelluksen käyttöä
Klarna vastasi 2. marraskuu 2020

Hi indiesattic,
Thank you for the great review! We appreciate you taking the time to share your feedback about the app and Mimmi. We agree that Mimmi is doing a great job!

Muokattu 22. syyskuu 2020

Mimmi in Merchant Support was very helpful and sorted a technical issue relating to the app install for us very promptly and efficiently.

RAFFAELINA.COM
Yhdistynyt kuningaskunta
3 päivää sovelluksen käyttöä
Klarna vastasi 22. syyskuu 2020

Hi Raffaelina,
Thank you for leaving this great review. We're glad you are pleased with Mimmi's support. She's a gem!

Muokattu 8. elokuu 2019

I was hesitant to use the app after reading the reviews, but I was pleasantly surprised. I was able to install the Klarna messaging on our product pages without too much trouble. We use the Atlantic theme. Although I wasn't able to place the messaging where I would have liked, I was able to find a spot within the product description to place it. I received an error message when I tried to place it near the product pricing information where it really belongs notifying me that there was a conflict. Typically, with this type of install, the user must modify the liquid, so it was great to have a free app that allowed me to place the Klarna message.

Pure Living Space
Yhdysvallat
2 päivää sovelluksen käyttöä
Klarna vastasi 8. elokuu 2019

Thank you for your review. We're glad you tried the app and you were pleasantly surprised. Regarding the error, when dragging the pink box on the store preview page, the code is trying to attach to a CSS element on the page that will work across all product pages. That CSS element is how the code knows where to insert the placement code into the page. The error you received happens when the code determines that the chosen position will not work well, meaning the CSS element chosen is not a good choice across pages. The code is designed to guide to an appropriate element on the page and enable adding on-site messaging to a store without requiring you to update any code directly, but of course that isn't always simple. If desired or necessary, the app does also allow the option to instead manually enter an appropriate CSS element (under the Ad Position->CSS option).

17. elokuu 2020

The installation of this app was straightforward, I took my time doing it and followed all the on screen directions. I have tested different products on my site by going through the checkout procedure and the Klarna app is working just fine. I don't know why there are so many one star reviews, you just need to take time and carefully follow the procedures to install the app successfully.

The Original Tea Company
Yhdistynyt kuningaskunta
Päivä sovelluksen käyttöä
Klarna vastasi 18. elokuu 2020

Thank you for the great review The Original Tea Company! We hope that merchants can use the app on their own like you did, but if anyone needs support, we're happy to help as well.

16. joulukuu 2020

Brilliant APP. Mimmi in customer support is excellent too and helped me out with a problem I had (which was my fault...) - Thanks guys :)

Modern Cloth Nappies
Yhdistynyt kuningaskunta
Päivä sovelluksen käyttöä
Klarna vastasi 16. joulukuu 2020

Thank you so much for the great review Modern Cloth Nappies; we appreciate it!