Klarna On‑Site Messaging

With shopify payment allowing to integrate Klarna payments, why can’t we have an account with it, to then actually use your service?
We have been providing all necessary information to create a merchant account to then being able to offer Klarna to customers, business is registered, business bank account provided, at least 14 days return policy applied on our website and policy, we have provided all ID’s, business info displayed on our website, what else do you want? Very sad because as customers of Klarna we find it very useful and impactful. Such a shame we can’t offer it to our customers

Hello,
I like this app and installed it on my store. However, it is not working at all. On-site messaging does not appear on my product page or any other page. It gave an error. I wrote to customer support via e-mail and the app messaging panel and waiting for the solution. I will review my comment and give 5 stars If the problem is solved soon. :) UPDATE. I have been contacted by Klarna customer service and told that the app is working properly within the geolocation of my store and currency. Thanks.

I have been trying to contact Klarna for well over a week now sending multiple messages to their support email. I try to sign into my karma account to finish setting it up and place the klarna sticker on my store so people know they have that option but I can't seem to get signed in to the klarna merchant portal to get help every time I try it says the password I set up is incorrect when it's not I've sent meant emails to get a password reset or any help at all on this matter with no response ever. How do you expect people to use this app when there is a option for help but no one checks it or contacts me to help me with the issue at hand

My Klarna has not worked at all since I have launched the site and been through support numerous times and customers have been emailing me to tell me that its still not working

I think this app is brilliant. Was slightly confused what to do first off. I contacted merchant support via phonecall, Rob my customer advisor/support was pure class. Excellent mannerisms, expert knowledge and help with I needed help to do. Cannot find a fault at all. Cannot mention to much how happy I am to have klarna setup on webpage/store totally opens new revenues to my business and I feel 100% comfortable that if any issues occur, that the expert help is there for me. Thank you so much klarna and especially Rob for helping me today. I Highly recommend this app to everyone.

I've used Klarna as a consumer, I loved how it easy it was to use and how it makes larger purchases more affordable. I'm still in the process of setting it up on my store but I'm very excited to have my customers to be able to use it too

It worked fine for some weeks but now has everything became
invisible for some reason. There are hard to get support! I have tried all of the guidelines without any solution. When you click on customize theme are they still there but not displaying. No where to find support, I send a email to skosm@klarna.com without any response

App does not open up, klarna should do a proper app. This app is defective. Don't believe a big company like klarna will do such an app

Ho installato questa app ma sono settimane che non mi funziona e non riescono a risolvere il problema

We're looking forward to partner with Klarna on the pay later plan! There was a slight issue with installing the on-site messaging on all product pages but after reaching out to their customer service, it was resolved. The response was quick, friendly and helpful. They fixed the issue within the next business day.