Kokonaisarvio
2,5
Lukumäärä luokitustasoa kohden
  • 40 % arvioista on 5 tähteä
  • 11 % arvioista on 4 tähteä
  • 3 % arvioista on 3 tähteä
  • 7 % arvioista on 2 tähteä
  • 38 % arvioista on 1 tähteä
19. huhtikuu 2021

Excellent support and help, quick responses, integration was done quickly and all edits were done perfectly.

JUSTPRETTYCHIC
Yhdistynyt kuningaskunta
16 päivää sovelluksen käyttöä
Klarna vastasi 19. huhtikuu 2021

Thank you for the great review JUSTPRETTYCHIC! We're very happy we could help!

Muokattu 31. elokuu 2019

It's very frustrating when developers assume everyone is a tech genius and think we don't need the help.
So I was Pleasantly surprised to see Klarna support taking action when I got myself in a major muddle.
It wasn't long before they had this Impressive application running smoothly.
Much appreciated and delighted to be able to offer these easy pay plans to my customers. Thank you Klarna

Bykie
Yhdistynyt kuningaskunta
16 päivää sovelluksen käyttöä
Klarna vastasi 26. elokuu 2019

Hi Bykie,
We do want to support you to get the app working for your store! Our apologies for the delay.

Regarding the broken images for on-site messaging, please check if you are selecting one of the "Product Detail - Price Detail" placements in the "Select Placement" dropdown within the app. Those are the dynamic placements intended for product and cart pages. Other placements (e.g. LearnMore) are static content, and thus a better fit for Home pages. You can view all of the available placements in the Klarna Merchant Portal (under "On-Site Messaging" -> "Placements").

Regarding getting placements to display, please verify the Ad Positions are active in the app and then make sure the position on the page is appropriate to attach a CSS element that doesn't give an error. I've requested partial access to your store to help make sure you can find a good position.

Also, to fix the broken image on the Klarna Payments page that is after the Shopify checkout, please upload your logo in the Klarna Merchant Portal (under the Branding section). (That image is not configured via this app, as this app only applies to the Klarna on-site messaging. )

18. lokakuu 2022

I had some initial difficulties in making the installments visible in the product sheets. Klarna's support intervened immediately and resolved the problem quickly. Now everything works fine.

Enerimonsters
Italia
12 päivää sovelluksen käyttöä
Klarna vastasi 18. lokakuu 2022

Thank you Enerimonsters for this great review! We appreciate it. Glad to be able to help!

8. huhtikuu 2022

Love Klarna! Rob from the support team was super helpful with integration. I hope this really helps us boost our sales!

Brixton's Baddest Skateshop
Yhdistynyt kuningaskunta
10 päivää sovelluksen käyttöä
Klarna vastasi 8. huhtikuu 2022

Hi Brixton's Baddest Skateshop,
Thank you for the fantastic review, we're glad you're loving Klarna!
Our Support team are happy to help with an queries in the future

18. tammikuu 2021

Having struggled to get it working Mimmi helped me to resolve all of my issues in just one email. Great support.

Vegan Supplement Store
Yhdistynyt kuningaskunta
8 päivää sovelluksen käyttöä
Klarna vastasi 18. tammikuu 2021

Thank you Vegan Supplement Store for the great review. We agree that Mimmi is a superstar!

24. marraskuu 2021

App innovativa, un nuovo metodo di pagamento che rivoluzionerà le vendite. Integrata alla perfezione con il nostro tema e supporto molto disponibile per aiutare a qualsiasi problema.

HQtecno
Italia
5 päivää sovelluksen käyttöä
Klarna vastasi 24. marraskuu 2021

Ciao HQtecno,
Grazie mille per il feedback.
Qualora in futuro doveste avere bisogno di ulteriore supporto, siamo sempre a disposizione!

Hi HQtecno,
Thank you so much for your feedback!
If you do need any help in the future please just drop us a message - we are always happy to help!

15. huhtikuu 2021

Easy to use the app, great support, quick response times.
I couldn't figure out how to place the add on the product page but the team helped me sort everything out!

Aerify
Yhdistynyt kuningaskunta
4 päivää sovelluksen käyttöä
Klarna vastasi 15. huhtikuu 2021

Thank you Aerify for the great review! Klarna support is always happy to help you or any merchant whenever needed.

30. marraskuu 2021

Very helpful indeed - sorted my issue out very quickly so thank you very much :o) it’s now working perfectly on my website!

Be-Dazzling by Sparkle Supplies UK
Yhdistynyt kuningaskunta
4 päivää sovelluksen käyttöä
Klarna vastasi 30. marraskuu 2021

Thank you for the great review! Happy we could help this time, and anytime help is needed!

2. marraskuu 2020

The app wouldn't download onto Shopify but I contacted the Helpdesk and Mimmi was super helpful and got it sorted for me right away. Great service!

indiesattic
Yhdistynyt kuningaskunta
4 päivää sovelluksen käyttöä
Klarna vastasi 2. marraskuu 2020

Hi indiesattic,
Thank you for the great review! We appreciate you taking the time to share your feedback about the app and Mimmi. We agree that Mimmi is doing a great job!

Muokattu 22. syyskuu 2020

Mimmi in Merchant Support was very helpful and sorted a technical issue relating to the app install for us very promptly and efficiently.

RAFFAELINA.COM
Yhdistynyt kuningaskunta
3 päivää sovelluksen käyttöä
Klarna vastasi 22. syyskuu 2020

Hi Raffaelina,
Thank you for leaving this great review. We're glad you are pleased with Mimmi's support. She's a gem!