レビュー (209)

総合評価
2.6
評価レベルごとの件数
  • 評価の39%は5つ星です
  • 評価の11%は4つ星です
  • 評価の4%は3つ星です
  • 評価の8%は2つ星です
  • 評価の38%は1つ星です
2020年10月12日

It does what it says. I've had some issues but the support team helped me quickly with everything. Thank you!

Big Buttons
イギリス
アプリの使用期間:3ヶ月
Klarnaが返信しました 2020年10月12日

@BigButtons Thanks for your kind words and awesome review rating. We appreciate it!
Nicholas @ Klarna

2020年10月29日

I was not able to install the app so I delete the app after the bad reviews I read! I give it another go, didn’t work neither so I contact help! Mimmi was soooo helpful she did all the set up for me! Quick an easy

Puzzle Design
イギリス
アプリの使用期間:3ヶ月
Klarnaが返信しました 2020年10月29日

Hi Puzzle Design,
Thank you this review. We agree that Mimmi and team are doing a great job, and glad she was able to help you.

2022年1月28日

I think this app is brilliant. Was slightly confused what to do first off. I contacted merchant support via phonecall, Rob my customer advisor/support was pure class. Excellent mannerisms, expert knowledge and help with I needed help to do. Cannot find a fault at all. Cannot mention to much how happy I am to have klarna setup on webpage/store totally opens new revenues to my business and I feel 100% comfortable that if any issues occur, that the expert help is there for me. Thank you so much klarna and especially Rob for helping me today. I Highly recommend this app to everyone.

SvenThorn
イギリス
アプリの使用期間:3ヶ月
Klarnaが返信しました 2022年1月28日

Thank you for the wonderful review SvenThorn!
We’re really glad we were able to help out & are here for any support in the future

2021年2月26日

I used this app a few months back on a different store and it had so many problems... HOWEVER now it works perfectly (so far) and the support team is very quick to respond. 5* for making such a U turn!

The ATTIK
イギリス
アプリの使用期間:3ヶ月
Klarnaが返信しました 2021年2月26日

Really great to hear. Thank you for the review ATTIK. We did make some changes to improve, and glad those changes are helping!

2020年12月10日

I very happy with my service Courtney G. Helped me step by step and made sure that I understood everything. She was very helpful and also took her time. I’ll recommend anyone to do business with Klarna Thanks again

Sassyjazzyboutique
アメリカ合衆国
アプリの使用期間:2ヶ月
Klarnaが返信しました 2020年12月10日

Thank you Sassyjazzyboutique for the great review; we're very happy Courtney G. is part of our team too!

2022年3月8日

I've used Klarna as a consumer, I loved how it easy it was to use and how it makes larger purchases more affordable. I'm still in the process of setting it up on my store but I'm very excited to have my customers to be able to use it too

Hawt Sunny Shades
アメリカ合衆国
アプリの使用期間:2ヶ月
Klarnaが返信しました 2022年3月8日

Thank you Hawt Sunny Shades for this great review. We're so happy you love Klarna! We have a great support team available via skosm@klarna.com if you need any help setting up the app in your store.

2021年5月17日

Excellent! So easy to install and add on site messaging and make it all look great without being a coder. Am hoping this will help with conversion. Am excited to start using it.

Kate Newington Interiors
イギリス
アプリの使用期間:2ヶ月
Klarnaが返信しました 2021年5月17日

Thank you so much Kate Newington Interiors for this review! Klarna On-site messaging does usually help increase conversion and hopefully will do so for your store too.

編集日:2020年12月4日

Update: After posting our original review, we were contacted by customer support and received good customer service, resolving our current issues. We cannot recommend this app nor the customer service—both seem to be non-existent. We cannot get this app to show anything but a blank workspace, and despite scouring the support documentation AND contacting customer support (directly AND through Shopify) we've heard no response. Installation seemed easy enough (our site is not custom and all of our other apps work fine). We will have to search for a different BNPL service since we cannot get any assistance :(

Good Banana
アメリカ合衆国
アプリの使用期間:1年以上
Klarnaが返信しました 2020年12月4日

Good Banana - We apologize for the technical issues and will ensure that merchant support contacts you if you have not already reached out to skosm@klarna.com. Thank you for your patience.

2020年5月21日

This doesn't seem to work. I don't understand how I cant show people how much they can pay. It seems like im not the only one having a problem.

Venice Design
アメリカ合衆国
アプリの使用期間:約2ヶ月
Klarnaが返信しました 2020年5月21日

Hi Venice Design,
We'd like to help you getting this working for your store. If you haven't already, please open a support case by emailing skosm@klarna.com

2020年12月2日

Placing the widget is always a little awkward but it gets the job done. The messaging that changes with order amount is nice on the cart page

Endorfin
アメリカ合衆国
アプリの使用期間:1年以上
Klarnaが返信しました 2020年12月3日

Endorfin - Thank you for the positive feedback. We appreciate your business!