レビュー (219)

総合評価
2.4
評価レベルごとの件数
  • 評価の37%は5つ星です
  • 評価の11%は4つ星です
  • 評価の4%は3つ星です
  • 評価の8%は2つ星です
  • 評価の41%は1つ星です
2024年7月31日

Hi how can i contact you

Moncoinvintage
フランス
アプリの使用期間:3ヶ月
Klarnaが返信しました 2024年8月2日

Hello! We are happy to support you, please contact us at merchant@klarna.com

2024年9月10日

The wrost damn setting experience I have ever had! (Store 2.0)

The banners are not responsive, it cant be fixed on top, it's basically useless.

It's absolutely terrifying how little effort has been put into making this thing work.

Vime
イタリア
アプリの使用期間:約9時間
Klarnaが返信しました 2024年9月12日

Thank you for you review. We would love to take a look into this to see what your experience is and support you with the installation. Please could you reach out to us on ...

2024年9月2日

It only shows the 6 months rate for Klarna financing. Instead it would be a lot better to have a message showing "starting at [the 12 months rate] per month".

Everleaf
オーストリア
アプリの使用期間:2日
Klarnaが返信しました 2024年9月3日

Thank you for your review! We would be happy to support you with looking at options for the messaging if you reach out to us on merchant@klarna.com. Klarna conducts thorough ...

2024年4月3日

It’s too bad. After the new template was renovated, there was a Klarna installment module in the preview, but the website client couldn’t see it at all. It was a serious bug. There was no reply to the customer service email.

walkingpad-de
アメリカ合衆国
アプリの使用期間:約1年
Klarnaが返信しました 2024年4月5日

Thank you for your review! I can see our merchant support is currently helping you look into this as it would appear the placement requested is already visible on the product ...

2025年3月4日

Same experience as other users: the app doesn't work and the customer is nowhere to be found. Opened a ticket 8 days ago...

The app used to work on our store, but wouldn't translate for German customers. We were advised to reinstall it, which completely broke it.

Eoleaf
フランス
アプリの使用期間:約2年
Klarnaが返信しました 2025年3月5日

Hello,

We regret that it has taken us longer than expected to respond to your ticket. We are requesting collaborator access so that we can help resolve this issue ASAP.

2024年3月10日

Useful application, easy to use. Would like to see further improvements; especially for accessing a list of On-Site Messaging badges with html availability so we can add them to pages using code instead.

WONDERCRAFT LTD
イギリス
アプリの使用期間:4ヶ月
Klarnaが返信しました 2024年3月12日

Thank you for your review! We are glad to hear you found the app to be useful. Thank you also for suggesting improvements, we will look into this.

2024年10月18日

Not user-friendly at all. It's not working.

Lauren Alleyne Jewelry
アメリカ合衆国
アプリの使用期間:24分
Klarnaが返信しました 2024年10月21日

Hello! We are sorry you are having difficulties with the app. We are happy to support you to resolve the problem and listen to any feedback you have, please contact us at ...

2024年7月25日

Does not show up with US IP. Why is that?

Kliwy
エストニア
アプリの使用期間:3ヶ月
Klarnaが返信しました 2024年8月2日

Thank you for your review. Depending on the settings in the app On-Site Messaging will show to customers located in the country that matches what is on your Klarna agreement ...

2024年3月25日

It simply does not work.

The Sustainable Watch Company
イギリス
アプリの使用期間:10ヶ月
Klarnaが返信しました 2024年3月27日

Thank you for your review! We can see that you are in contact with our support regarding this and we will continue supporting you through the installation process. Have a ...

2024年6月6日

Super easy to se up in 2 minutes. Would recommend to anybody. No idea why there are 1 star reviews.

Teng Tools USA
アメリカ合衆国
アプリの使用期間:2日
Klarnaが返信しました 2024年6月8日

Thank you for your review! We are happy to hear about your positive experience.