レビュー (209)

総合評価
2.6
評価レベルごとの件数
  • 評価の39%は5つ星です
  • 評価の11%は4つ星です
  • 評価の4%は3つ星です
  • 評価の8%は2つ星です
  • 評価の38%は1つ星です
編集日:2020年9月22日

Mimmi in Merchant Support was very helpful and sorted a technical issue relating to the app install for us very promptly and efficiently.

RAFFAELINA.COM
イギリス
アプリの使用期間:3日
Klarnaが返信しました 2020年9月22日

Hi Raffaelina,
Thank you for leaving this great review. We're glad you are pleased with Mimmi's support. She's a gem!

2020年8月17日

The installation of this app was straightforward, I took my time doing it and followed all the on screen directions. I have tested different products on my site by going through the checkout procedure and the Klarna app is working just fine. I don't know why there are so many one star reviews, you just need to take time and carefully follow the procedures to install the app successfully.

The Original Tea Company
イギリス
アプリの使用期間:1日
Klarnaが返信しました 2020年8月18日

Thank you for the great review The Original Tea Company! We hope that merchants can use the app on their own like you did, but if anyone needs support, we're happy to help as well.

2020年12月16日

Brilliant APP. Mimmi in customer support is excellent too and helped me out with a problem I had (which was my fault...) - Thanks guys :)

Modern Cloth Nappies
イギリス
アプリの使用期間:1日
Klarnaが返信しました 2020年12月16日

Thank you so much for the great review Modern Cloth Nappies; we appreciate it!

2021年3月18日

Easy to install and use. Very good and helpful customer service. Already seeing customers buying using Klarna.

Actual Fact Clothing
イギリス
アプリの使用期間:約23時間
Klarnaが返信しました 2021年3月18日

We're very happy you are happy Actual Fact Clothing! Thanks for the review!

2023年4月14日

I am using this app and it matches my need. The implementation on my site was very simple, in particular at the first difficulties the assistance was exceptional and very fast in intervening directly on the site and configuring, absolutely recommended .

sto usando questa app e corrisponde alle mie necessità . L'implementazione sul mio sito è stata molto semplice , in particolare alle prime difficoltà l' assistenza è stata eccezionale e velocissima nell'intervenire direttamente nel sito e configurare , assolutamente consigliata

pinkdoor
イタリア
アプリの使用期間:約23時間
Klarnaが返信しました 2023年4月14日

Ciao pinkdoor,
Grazie mille per il feedback!
Qualora in futuro dovessi avere bisogno di ulteriore supporto, siamo sempre a disposizione!

Hi pinkdoor,
Thank you so much for your feedback!
If you do need any help in the future please just drop us a message - we are always happy to help!

編集日:2023年5月16日

Buongiorno, ho installato correttamente questa app, ma non funziona bene con il thema debutify, desidererei poter utilizzare i servizi di Klarna, quindi poter informare i clienti che hanno a disposizione un servizio di pagamento dilazionato, ma l'app non me lo permette.
Contattando il servizio clienti Klarna, nel giro di pochi minuti mi contattano con cortesia ed efficienza, spiegandomi quale era il problema e risolvono alla grande!
Grazie mille
Servizio 10 e lode

Endurrad
イタリア
アプリの使用期間:約23時間
Klarnaが返信しました 2023年5月16日

Ciao Endurrad,
Grazie mille per il feedback! I nostri sviluppatori ne tengono conto per migliorare le funzionalità dell'app.
Qualora in futuro dovessi avere bisogno di ulteriore supporto, siamo sempre a disposizione!

Hi Endurrad,
Thank you so much for your feedback! Our developers always works on improvements to the app.
If you do need any help in the future please just drop us a message - we are always happy to help!

2021年10月27日

I found the Klarna on site messaging support super helpful, they sent me a step by step guide which was super easy to follow and it was all set up. I watched the video on how to set everything up from the app store, which I did have to watch twice, then using the auto finder for positioning of the ads is super easy. Making layout adjustments for a newbie was pretty straight forward. I would recommend to make it personal to your site.

Foot World
イギリス
アプリの使用期間:約21時間
Klarnaが返信しました 2021年10月28日

Hi Foot World,
Thank you so much for your feedback!
If you do need any help in the future please just drop us a message - we are always happy to help!

編集日:2021年1月20日

Works well and support is fast and very helpful. Thank you. - ART OF THE MOVIES - Original Vintage and Contemporary Movie Posters

Art of the Movies
イギリス
アプリの使用期間:約18時間
Klarnaが返信しました 2021年1月21日

Thank you Art of the Movies for the review. We appreciate you taking the time to give feedback.

2020年9月17日

Took a few hours but with some help from Mimmi in the support team, we got it up and running. Thanks!

UpCircle Beauty
イギリス
アプリの使用期間:約6時間
Klarnaが返信しました 2020年9月17日

Hi UpCircle Beauty,
Thanks for your great review. Glad Mimmi got on-site messaging working for you, and glad you are happy with the app. Mimmi is great and we're happy she's on our team!

2022年9月1日

Appears to be working fine - no coding input required and the integration was seemless. Not sure what so many people are having trouble with looking at some other reviews!

WorldRaceCircuits
イギリス
アプリの使用期間:32分
Klarnaが返信しました 2022年9月1日

Thank you WorldRaceCircuits for this great review! We're very glad the app works well for you.

We've worked hard to improve the app over time, with a major update relating to Shopify's improved theme architecture for Online Store version 2.0, which enables our app to integrate better with themes using App Blocks, and avoids many of the issues merchants had previously.

Thank you again for taking the time to share a review; we appreciate you very much!