レビュー (218)

総合評価
2.4
評価レベルごとの件数
  • 評価の38%は5つ星です
  • 評価の11%は4つ星です
  • 評価の4%は3つ星です
  • 評価の8%は2つ星です
  • 評価の40%は1つ星です
2025年2月15日

I was unable to get the app installed on my store at first. My brain was so fogged up. I took a break for a few days and went back to try and integrate Klarna to my website and it was really easy. I guess it just took me to slow down and read everything thoroughly. I went back to my site to check and make sure it was done successful and now I'm happy and can share the news with my customers.

For anyone out there struggling like i was just take a mental break. Then go back to the klarna app on your shopify store click the dots on the top right then hit manage it will send you to the klarna app log in with your business info and then follow the steps from there. Make sure you have your merchant ID handy. The app will automatically try to integrate. Then it will switch to your shopify store but it wont go through. There will be a box that says manual entry thats where you put in your merchant ID and then your done, its activated. I think thats all the steps lol, sorry if I missed one. Just follow the last few steps after that. Hope this helps.

A Precious Flame
アメリカ合衆国
アプリの使用期間:14分
2019年11月30日

We're looking forward to partner with Klarna on the pay later plan! There was a slight issue with installing the on-site messaging on all product pages but after reaching out to their customer service, it was resolved. The response was quick, friendly and helpful. They fixed the issue within the next business day.

337 BRAND
アメリカ合衆国
アプリの使用期間:4年以上
Klarnaが返信しました 2019年12月1日

Thank you for the great review! We're happy to help you and any merchant who needs support!

2020年10月30日

Needed help with a change on our product page. Raised a support request and it was dealt with pretty much within the hour. Very impressed. Good to know Klarna has our back!

TierraAbode
イギリス
アプリの使用期間:4年以上
Klarnaが返信しました 2020年10月30日

Hi TierraAbode,
Thank for this great review. We absolutely have your back!

2019年11月9日

Was unsure about installing it given the poor reviews, but it worked a charm for us! Easy to set up, nice options for placement. Easily customisable. Highly recommend!

WildBounds
イギリス
アプリの使用期間:4年弱
Klarnaが返信しました 2019年11月9日

Thank you for the great review! We want all our app users to feel the same, but if there are any questions or issues, we're here to support.

2020年9月17日

Took a few hours but with some help from Mimmi in the support team, we got it up and running. Thanks!

UpCircle Beauty
イギリス
アプリの使用期間:3年以上
Klarnaが返信しました 2020年9月17日

Hi UpCircle Beauty,
Thanks for your great review. Glad Mimmi got on-site messaging working for you, and glad you are happy with the app. Mimmi is great and we're happy she's on our team!

2021年4月16日

Great customer service and help from the team - quick responses and does exactly what you need to be done :)

The Healthy Living Store
イギリス
アプリの使用期間:約3年
Klarnaが返信しました 2021年4月16日

So glad we could help, The Healthy Living Store! Thank you for the great review!

2021年11月24日

App innovativa, un nuovo metodo di pagamento che rivoluzionerà le vendite. Integrata alla perfezione con il nostro tema e supporto molto disponibile per aiutare a qualsiasi problema.

HQtecno
イタリア
アプリの使用期間:約3年
Klarnaが返信しました 2021年11月24日

Ciao HQtecno,
Grazie mille per il feedback.
Qualora in futuro doveste avere bisogno di ulteriore supporto, siamo sempre a disposizione!

Hi HQtecno,
Thank you so much for your feedback!
If you do need any help in the future please just drop us a message - we are always happy to help!

編集日:2020年11月6日

Forget calling the regular Klarna Business help phone number we tried for over a year to get our onsite messaging sorted out and unless your a huge company Klarna is not really that interested sadly. Now having said that the guys that help you through this app are nothing short of fantastic, have asked for assistance on multiple sites, and Mimmi who has helped us has been incredible. Work is done almost instantly and in such a professional manner. We simply cannot rate or recommend them highly enough, it's just a pity they do not run the whole of Klarna the same way!
If you need assistance just email skosm@klarna.com for the most incredible customer support!

London Loves Beauty
イギリス
アプリの使用期間:約3年
Klarnaが返信しました 2020年11月6日

Hi London Loves Beauty,
Thank you for this review. skosm@klarna.com is available and ready to help for anything related for Klarna Payments and Klarna On-site messaging for Shopify as an alternative payment method.

2020年12月3日

There was a conflict with my theme so placements didn’t work but Klarna helped put it right very quickly. Special thanks to Mimmi who went over and above on more than one occasion. Lots of report Klarna helps AOV so I’m glad it was sorted. Defo recommend the service.

Yililo
イギリス
アプリの使用期間:約3年
Klarnaが返信しました 2020年12月3日

Yililo - Thanks for recommending Klarna. We're glad that Mimmi could provide positive support!

2020年12月2日

I had some troubles installing the app due to some conflicting code, but nothing that wasn't speedily sorted by the customer service team. They had me up and running in a few minutes and were friendly and understanding throughout.

BlazePod UK
イギリス
アプリの使用期間:3年弱
Klarnaが返信しました 2020年12月2日

BlazePod UK - Thank you for your patience and for working with us. We appreciate it, Nicholas