전체 평점
2.5
평점 수준당 개수
  • 평점의 40%가 별 5개입니다
  • 평점의 11%가 별 4개입니다
  • 평점의 3%가 별 3개입니다
  • 평점의 7%가 별 2개입니다
  • 평점의 38%가 별 1개입니다
2020년 10월 29일

I was not able to install the app so I delete the app after the bad reviews I read! I give it another go, didn’t work neither so I contact help! Mimmi was soooo helpful she did all the set up for me! Quick an easy

Puzzle Design
영국
앱 사용 기간 3개월
답글 Klarna개 2020년 10월 29일

Hi Puzzle Design,
Thank you this review. We agree that Mimmi and team are doing a great job, and glad she was able to help you.

2020년 5월 22일

Just Doesnt Work! I had QuadPay working like a Charm! Somehow Klarna, despite bigger player in this market cant figure out its onsite messaging app!
Just DOESNT WORK no matter what you do!

The Shades Hut
미국
앱 사용 기간 3개월
답글 Klarna개 2020년 5월 22일

We're sorry the app is not working for you yet, but our support team (available at skosm@klarna.com) can work through this with you to get the app working for your store.

2022년 1월 28일

I think this app is brilliant. Was slightly confused what to do first off. I contacted merchant support via phonecall, Rob my customer advisor/support was pure class. Excellent mannerisms, expert knowledge and help with I needed help to do. Cannot find a fault at all. Cannot mention to much how happy I am to have klarna setup on webpage/store totally opens new revenues to my business and I feel 100% comfortable that if any issues occur, that the expert help is there for me. Thank you so much klarna and especially Rob for helping me today. I Highly recommend this app to everyone.

SvenThorn
영국
앱 사용 기간 3개월
답글 Klarna개 2022년 1월 28일

Thank you for the wonderful review SvenThorn!
We’re really glad we were able to help out & are here for any support in the future

2021년 2월 26일

I used this app a few months back on a different store and it had so many problems... HOWEVER now it works perfectly (so far) and the support team is very quick to respond. 5* for making such a U turn!

The ATTIK
영국
앱 사용 기간 3개월
답글 Klarna개 2021년 2월 26일

Really great to hear. Thank you for the review ATTIK. We did make some changes to improve, and glad those changes are helping!

2020년 12월 10일

I very happy with my service Courtney G. Helped me step by step and made sure that I understood everything. She was very helpful and also took her time. I’ll recommend anyone to do business with Klarna Thanks again

Sassyjazzyboutique
미국
앱 사용 기간 2개월
답글 Klarna개 2020년 12월 10일

Thank you Sassyjazzyboutique for the great review; we're very happy Courtney G. is part of our team too!

2022년 3월 8일

I've used Klarna as a consumer, I loved how it easy it was to use and how it makes larger purchases more affordable. I'm still in the process of setting it up on my store but I'm very excited to have my customers to be able to use it too

Hawt Sunny Shades
미국
앱 사용 기간 2개월
답글 Klarna개 2022년 3월 8일

Thank you Hawt Sunny Shades for this great review. We're so happy you love Klarna! We have a great support team available via skosm@klarna.com if you need any help setting up the app in your store.

2021년 5월 17일

Excellent! So easy to install and add on site messaging and make it all look great without being a coder. Am hoping this will help with conversion. Am excited to start using it.

Kate Newington Interiors
영국
앱 사용 기간 2개월
답글 Klarna개 2021년 5월 17일

Thank you so much Kate Newington Interiors for this review! Klarna On-site messaging does usually help increase conversion and hopefully will do so for your store too.

2020년 12월 4일에 편집됨

Update: After posting our original review, we were contacted by customer support and received good customer service, resolving our current issues. We cannot recommend this app nor the customer service—both seem to be non-existent. We cannot get this app to show anything but a blank workspace, and despite scouring the support documentation AND contacting customer support (directly AND through Shopify) we've heard no response. Installation seemed easy enough (our site is not custom and all of our other apps work fine). We will have to search for a different BNPL service since we cannot get any assistance :(

Good Banana
미국
앱 사용 기간 1년 초과
답글 Klarna개 2020년 12월 4일

Good Banana - We apologize for the technical issues and will ensure that merchant support contacts you if you have not already reached out to skosm@klarna.com. Thank you for your patience.

2020년 12월 2일

Placing the widget is always a little awkward but it gets the job done. The messaging that changes with order amount is nice on the cart page

Endorfin
미국
앱 사용 기간 1년 초과
답글 Klarna개 2020년 12월 3일

Endorfin - Thank you for the positive feedback. We appreciate your business!

2021년 1월 20일

Mimmi, The one who knows what "customer care" is, the definition.. Thank you very much for the quick response and resolved all my issues. Great knowledge!

IRVINNS
네덜란드
앱 사용 기간 대략 2개월
답글 Klarna개 2021년 1월 21일

Thank you Irvinns for the great review; we're very happy we could help!