리뷰 (219)

전체 평점
2.4
평점 수준당 개수
  • 평점의 37%가 별 5개입니다
  • 평점의 11%가 별 4개입니다
  • 평점의 4%가 별 3개입니다
  • 평점의 8%가 별 2개입니다
  • 평점의 41%가 별 1개입니다
2024년 9월 2일

It only shows the 6 months rate for Klarna financing. Instead it would be a lot better to have a message showing "starting at [the 12 months rate] per month".

Everleaf
오스트리아
앱 사용 기간 2일
답글 Klarna개 2024년 9월 3일

Thank you for your review! We would be happy to support you with looking at options for the messaging if you reach out to us on merchant@klarna.com. Klarna conducts thorough ...

2024년 7월 25일

Does not show up with US IP. Why is that?

Kliwy
에스토니아
앱 사용 기간 3개월
답글 Klarna개 2024년 8월 2일

Thank you for your review. Depending on the settings in the app On-Site Messaging will show to customers located in the country that matches what is on your Klarna agreement ...

2024년 3월 28일

Normally I love the badges but it is so complicated to integrate them. Other marketing apps are so much easier use. I couldnt integrate the announcement bar, a fiver freelancer couldnt help me either.

LUMIEO
독일
앱 사용 기간 3일
답글 Klarna개 2024년 4월 2일

Thank you for your review! We'd love to support you with this. I wasn't able to see an existing support ticket with us so if you could reach out to us on merchant@klarna.com ...

2021년 7월 22일

I've been contacting support but no response. The ad position isn't working. This isn't right. What do I do?

Betshias
이탈리아
앱 사용 기간 1년 초과
답글 Klarna개 2021년 7월 22일

Hi Betshias,
I'm sorry the app isn't working for your store. I've requested partner access to your store so that I can help.

2019년 11월 1일에 편집됨

This app does not perform as expected, nor could we get reliable support from them to make it work as promised. For example, support kept saying the app can definitely show only Klarna’s 4 payment option (which is what we wanted), but instead the app keeps cycling through messaging for all of Klarna’s options (such as buy now, pay in 30 days). Support doesn’t seem to understand their own apps. Do ...

Androtics
미국
앱 사용 기간 1년 초과
답글 Klarna개 2019년 11월 4일

After looking into the issue you've reported, we just have a couple of questions to help us better understand the situation. If you open a support case via skosm@klarna.com, ...

2023년 12월 1일

The app is not working, it worked in the beginning and now it does not anymore.

shoesbyarmel
네덜란드
앱 사용 기간 1년 초과
답글 Klarna개 2023년 12월 4일

Hello and thank you for your review. We would love to support you with this and hear more on what problem you are experiencing on merchant@klarna.com. Have you for example ...

2023년 3월 1일

I installed the app, and I am being instructed to open the app but every time I try to open the app my screen goes blank

Curvaceous Fashionistas
미국
앱 사용 기간 6개월
답글 Klarna개 2023년 3월 1일

Hi Curvaceous Fashionistas,
Our support team will be happy to work with you to get this resolved. If you haven't already done so, please email skosm@klarna.com so that we can ...

2022년 8월 11일

Not very good, low support when needed, annoying code and apps what send you in circles. needs updating or changing often and did not live up to what was expected.. maybe try again if we could get help

Quality home Clothing | Beauty
영국
앱 사용 기간 6개월
답글 Klarna개 2022년 8월 11일

Hi Quality home Clothing | Beauty,

I'm sorry to hear that you've been having trouble setting up your Klarna On Site Messaging

Our Merchant Support team will be reaching out ...

2021년 11월 20일

I changed my theme and now my placements will not load to my new theme I haven't had any trouble with the app until I changed my theme

ZZ's Dollhouse
미국
앱 사용 기간 5개월
답글 Klarna개 2021년 11월 20일

Hi ZZ's Dollhouse,
There is a config option (within the Settings menu in the app admin) for Ad Positions to be deactivated whenever the theme is switched (to avoid on-site ...

2019년 11월 20일

So far... it's just not working. I've done everything right.. but not seeing anything on the website. I assume people are having issues if they have a custom built websites. However, the stock website on Shopify probably work straight away. I've contacted support and will update this review if I manage to get things up and running. I'll also include tips on how I managed to get it working.

LADSPAD.UK
영국
앱 사용 기간 대략 1개월
답글 Klarna개 2019년 11월 20일

Thank you for your review and we're sorry to hear that the messaging isn't appearing on your website. Our Support team are standing by to help, if you could send an email to ...