전체 평점
2.5
평점 수준당 개수
  • 평점의 40%가 별 5개입니다
  • 평점의 11%가 별 4개입니다
  • 평점의 3%가 별 3개입니다
  • 평점의 7%가 별 2개입니다
  • 평점의 38%가 별 1개입니다
2020년 11월 6일

So far so good! I've had some difficulties with setting up On-Site Messaging, super friendly support team help me straight away. Everything works and looks great. Thank you.

Home Design Nation
영국
앱 사용 기간 11개월
답글 Klarna개 2020년 11월 6일

Thank you for the great review Home Design Nation. We want to help any of our merchants who need support, and we're glad we could help you!

2021년 4월 29일

The Klarna team are really helpful. Sometimes the messaging app can't place the messaging exactly where you want it, but the team do whatever they can to get it right for you. So five stars for the team. Go team.

Urns For Angels
영국
앱 사용 기간 10개월
답글 Klarna개 2021년 4월 29일

Thank you for taking your time to write us this great review, Urns For Angels! We're very happy to help you and any merchant who requests support. The nice feedback is great to hear certainly!

2020년 12월 16일

A fantastic experience getting set up with Klarna. Had a few initial development issues to get set up, but Mimmi in Merchant support was excellent!

Monocle Madness™
영국
앱 사용 기간 10개월
답글 Klarna개 2020년 12월 16일

Thanks for the great review Monocle Madness!

2022년 2월 12일

Great support from Rob who installed the message bar on product pages for the countries we needed and always answered our emails in a timely manner.

Besty
영국
앱 사용 기간 9개월
답글 Klarna개 2022년 2월 12일

Thank you Betsy for this great review! Really glad Rob could help!

2020년 12월 28일에 편집됨

I just installed it, and looks great on my site. Had a little trouble installing it, but it's just because I'm a rookie and didn't want to read through the instructions lol. Need to add TWO APPS: "Klarna On-Site Messaging" (this is just the placement and creative) which you can find in the Shopify App Store, and "Klarna Payments" (actual plug-in on your Cart page to enable the service) which will be sent to you from Klarna because it's not a public app (or something like that). Anyway, their support team was super helpful and walked me through the process. I recommend using them! As I said, I haven't had any payments via Klarna yet because I just added it a couple hours ago, but looks great!! Hoping to get some additional sales this way :) Thanks, Klarna Team!

Weird Friends Club
미국
앱 사용 기간 9개월
답글 Klarna개 2020년 12월 30일

Thank you for the great review Weird Friends Club! We're happy we could help. Looking forward to hopefully many Klarna orders at your store.

2021년 5월 18일

Fantastic customer support at Klarna, fixed my issue quickly! would recommend the app and the team behind.

Crypt21
영국
앱 사용 기간 9개월
답글 Klarna개 2021년 5월 18일

Thanks very much for your recommendation Crypt21; we appreciate it!

2021년 1월 26일에 편집됨

I had the most refreshing and pleasant customer support experience I have ever had HANDS DOWN. I was not using the On-Site Messaging on my site and Courtney was absolutely amazing she took the time to explain the benefits of the app and even went to far as to walk me through adjusting the banner placement in my home page and product pages. I actually called in for something completely different and she was so helpful and made sure I was getting the most out of Klarna for myself and my customers. Having the information right on my home page and each product page eliminates people quickly starting a cart and going all the way to check out just to see if I do accept payment options. It is now clearly displayed in a banner format on the home page for all to see as soon as they enter our site. Thank You Courtney so much and thank you to Klarna for hiring quality people who truly care about your customers!

Wood N Wicks Candle Company
미국
앱 사용 기간 7개월
답글 Klarna개 2021년 1월 26일

Thank you for the fantastic review Wood N Wicks Candle Company! We agree that Courtney is great, and very glad she was able to help you.

2021년 2월 23일

Just patterned with Klarna and I’m already loving it! Exceptional service aswell, very quick responses if you need any help.

JAI + CO
영국
앱 사용 기간 7개월
답글 Klarna개 2021년 2월 23일

So glad you're loving Klarna, and we'll work hard to keep it so. Thanks for the review JAI + CO!

2021년 12월 31일

Really good app. The support team is really good if you need any tech support. I needed help with my installation and the tech support team replied to me in minutes, very helpful.

smativi
영국
앱 사용 기간 6개월
답글 Klarna개 2021년 12월 31일

Thank you for the great review smativi! We're happy our team could help you this time, and we're happy to help whenever needed! Happy New Year!

2021년 1월 5일

Great app and brilliant customer service. Always reply swiftly and have helped us with some customizations. Highly recommend if you use Klarna

Courthouse Interiors
영국
앱 사용 기간 6개월
답글 Klarna개 2021년 1월 5일

Thanks for the great review, Courthouse Interiors! We're always happy to help!