Avaliações (219)

Avaliação geral
2,4
Pontuação por nível de classificação
  • 37% das classificações são de 5 estrelas
  • 11% das classificações são de 4 estrelas
  • 4% das classificações são de 3 estrelas
  • 8% das classificações são de 2 estrelas
  • 41% das classificações são de 1 estrelas
6 de março de 2022

Slightly hard to integrate the app into the shop by myself and instructions unclear but support was very quick to respond and get the issue solved. Great responsive customer service.

Engraved Elegance
Reino Unido
10 meses usando a aplicação
Questão respondida por Klarna 6 de março de 2022

Thank you for the feedback. We'll review the instructions to try to improve them. We're glad the support team was helpful!

18 de maio de 2020

I can see how its really useful and i like it for the most part. I just can't seem to figure out how to replace my placement tags. So because of that i cant use this app.

Steam Shower Universe
Estados Unidos
8 meses usando a aplicação
Questão respondida por Klarna 18 de maio de 2020

Thank you for the review! Sorry to hear you've had a little difficulty replacing the placements tags. If you're looking to update / customise the placements, you'll need to ...

Editado a 13 de junho de 2019

Easy to install and use. A bit limited as to where you can place the ads. I am guessing because the app is new there will come more options eventually other than only the product page or cart.

However, there is still a big problem with Klarna as a payment service when using Shopify: ONLY customer that are from the same country as the Shopify store can actually use the Klarna payments. It's ...

VICTRESS
Suécia
6 meses usando a aplicação
Questão respondida por Klarna 17 de junho de 2019

Alternative payment gateways, like the Klarna Payments gateways, are processed using a single currency: the store's base currency. While Klarna Payments can support many ...

5 de julho de 2023

The app is good but with paypal it cause a conflict and paypal button is not showing in the cart. I know it cause a problem because i contacted shopify support and they said that klarna is causing this issue, can anyone help?

Eclissi Gioielli
Itália
5 meses usando a aplicação
Questão respondida por Klarna 6 de julho de 2023

Hi Eclissi Gioielli,
We have sent you an email from skosm@klarna.com in order to check this out with you.

21 de janeiro de 2022

This service will assist us in developing our business further and increase funnel as it provides multiple options of payment. In spite for customer service delayed reply; immediate support provided.

McRichard Designer Brands
Reino Unido
3 meses usando a aplicação
Questão respondida por Klarna 21 de janeiro de 2022

Thank you McRichard Designer Brands for this review. Our reviews confirm that on-site messaging help customers know what payment options are available in a store, which ...

Editado a 3 de abril de 2023

Desperately trying to get this app to work. Been messaging support back and forth over email and going backwards with no clarity :(

UPDATE: MARCH 2023
Dana from Klarna was in touch shortly after posting this review and has been amazing in going through and sorting out all issues with the app on store. I think there is unfortunately is a big difference between day to day level of support and ...

Farer
Reino Unido
2 meses usando a aplicação
Questão respondida por Klarna 2 de fevereiro de 2023

Hi Farer,

Thank you for taking the time to rate our app, this feedback helps us improve our products and services. We are sorry to hear there have been some challenges with ...

10 de agosto de 2023

No support from shopify ore klarna..

otherwise a good and useful app
hhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh

MySlowSunday
Suécia
6 dias usando a aplicação
15 de junho de 2019

It does what it says, allows placement of ads on product page, cart and home page. It doesn't allow a ton of customization around styling or configuring an explanation page.

Green Valley Supply
Estados Unidos
4 dias usando a aplicação
Questão respondida por Klarna 17 de junho de 2019

The Klarna Merchant Portal now offers merchants the ability to customize the display options of their own On-Site Messaging placement, such as font size, link color, text ...

24 de novembro de 2021

Ho usato ques'app per l'avviso agli utenti della possibilità del pagamento in rate, all'inizio ho avuto qualche difficoltà nel configurarla ma grazie al supporto rapido e gentile, son riuscito a configurarla nel migliore dei modi.

Giocagio
Itália
1 dia usando a aplicação
Questão respondida por Klarna 24 de novembro de 2021

Ciao Giocagio,
Grazie mille per il feedback! Stiamo continuando a migliorare la nostra app per renderne in futuro ancora più facile la configurazione. Nel frattempo, se ...

23 de fevereiro de 2021

Onsite didn't work in the beginning but customer service was really fast and fixed it. Thank you! 5 star for customer service, but need to take one of from struggle in the beginning.

Treeline Outdoors
Finlândia
Aproximadamente 19 horas usando a aplicação
Questão respondida por Klarna 23 de fevereiro de 2021

Thank you for the review Treeline Outdoors. Sometimes it can be difficult for the app to find an element on the page that works well, but glad our support team was able to ...