Avaliações (218)

Avaliação geral
2,4
Pontuação por nível de classificação
  • 38% das classificações são de 5 estrelas
  • 11% das classificações são de 4 estrelas
  • 4% das classificações são de 3 estrelas
  • 8% das classificações são de 2 estrelas
  • 40% das classificações são de 1 estrelas
23 de junho de 2021

I had some issues when installing but the support team helped me to solve the problem very quickly. Recommend it!

Northprana
Suécia
Aproximadamente 1 ano usando a aplicação
Questão respondida por Klarna 23 de junho de 2021

Thank you Northprana for your kind feedback and recommendation! We're very happy to help you and any merchant who requests support.

10 de novembro de 2023

Bona aplicació. Instal·lació amb tutorial molt util par i amb suport del departament tècnic. Banner fàcil d'instal·lar i elegant disseny.

juegoyjardin.com
Espanha
Aproximadamente 1 ano usando a aplicação
Questão respondida por Klarna 14 de novembro de 2023

Hola juegoyjardin.com, gracias por la reseña de nuestra aplicación. Nos alegra saber que nuestro equipo de soporte a comerciantes y las guías fueron de ayuda. Por favor, no dudes en contactar nuevamente al equipo si tienes alguna pregunta.

"Hi juegoyjardin.com, thank you for the review of our app. We're glad to hear that our merchant support team and guides were helpful. Please feel free to contact the team again if you have any questions."

31 de agosto de 2020

The app works really well for me, and it’s important to promote Klarna and so it works to it’s intended purpose - increasing order value and increasing conversions. App support were quick and helpful!

LamBrow
Reino Unido
Aproximadamente 1 ano usando a aplicação
Questão respondida por Klarna 31 de agosto de 2020

Thank you LamBrow for the great review. We're glad we could help and that the app is working well for your store. We agree that on-site messaging really does work well for both customers & merchants.

27 de janeiro de 2021

The best app for payment plan ever. The costumer service is great. Courtney was very helpful. I would suggest this app to everyone. Thanks Courtney for helping me out.

EMPO OFFICIAL
Estados Unidos
Aproximadamente 1 ano usando a aplicação
Questão respondida por Klarna 2 de fevereiro de 2021

Thank you EMPO OFFICIAL for the great review!

Editado a 18 de março de 2021

Brilliant app, and very helpful support team. Thank you for the quick response and kind assistance with integrating it on my store. It works perfectly and saved us alot of time! :)

Khalis Perfumery
Reino Unido
12 meses usando a aplicação
Questão respondida por Klarna 18 de março de 2021

Thank you for the great review, Khalis Perfumery. We're very happy to help whenever necessary! :)

6 de novembro de 2020

So far so good! I've had some difficulties with setting up On-Site Messaging, super friendly support team help me straight away. Everything works and looks great. Thank you.

Home Design Nation
Reino Unido
11 meses usando a aplicação
Questão respondida por Klarna 6 de novembro de 2020

Thank you for the great review Home Design Nation. We want to help any of our merchants who need support, and we're glad we could help you!

29 de abril de 2021

The Klarna team are really helpful. Sometimes the messaging app can't place the messaging exactly where you want it, but the team do whatever they can to get it right for you. So five stars for the team. Go team.

Urns For Angels
Reino Unido
10 meses usando a aplicação
Questão respondida por Klarna 29 de abril de 2021

Thank you for taking your time to write us this great review, Urns For Angels! We're very happy to help you and any merchant who requests support. The nice feedback is great to hear certainly!

16 de dezembro de 2020

A fantastic experience getting set up with Klarna. Had a few initial development issues to get set up, but Mimmi in Merchant support was excellent!

Monocle Madness™
Reino Unido
10 meses usando a aplicação
Questão respondida por Klarna 16 de dezembro de 2020

Thanks for the great review Monocle Madness!

12 de fevereiro de 2022

Great support from Rob who installed the message bar on product pages for the countries we needed and always answered our emails in a timely manner.

Besty
Reino Unido
9 meses usando a aplicação
Questão respondida por Klarna 12 de fevereiro de 2022

Thank you Betsy for this great review! Really glad Rob could help!

Editado a 28 de dezembro de 2020

I just installed it, and looks great on my site. Had a little trouble installing it, but it's just because I'm a rookie and didn't want to read through the instructions lol. Need to add TWO APPS: "Klarna On-Site Messaging" (this is just the placement and creative) which you can find in the Shopify App Store, and "Klarna Payments" (actual plug-in on your Cart page to enable the service) which will be sent to you from Klarna because it's not a public app (or something like that). Anyway, their support team was super helpful and walked me through the process. I recommend using them! As I said, I haven't had any payments via Klarna yet because I just added it a couple hours ago, but looks great!! Hoping to get some additional sales this way :) Thanks, Klarna Team!

Weird Friends Club
Estados Unidos
9 meses usando a aplicação
Questão respondida por Klarna 30 de dezembro de 2020

Thank you for the great review Weird Friends Club! We're happy we could help. Looking forward to hopefully many Klarna orders at your store.