Klaviyo: Email Marketing & SMS

I highly recommend this app. Integrating Klaviyo with your Shopify makes your email marketing and review collection so much easier.

best support EVER!

The best email platform on the planet for any Shopify store.

Easy to use
Extremely robust
Constantly improving
Amazing CSM support
Amazing Help support

Just all around the best platform for Email & SMS.

We recently started using Klaviyo and are really happy with it! It's very easy to use and looks great! We tested out a few other email marketing providers for eCommerce and found Klaviyo to be the easiest to use - some other well-known ones were very glitchy!

I am phasing Klaviyo out of my stores because it significantly slows them down, hurting SEO, and cancelation requires an email, the address for which they do not share on their site.

easy to create emails, over the top data analytics, and great customer service. I love the platform. Highly recommend it.

Apps been great so far. Klaviyo allows us to integrate with Shopify and efficiently work with both systems. Ill update my review in the coming months as we just started.

one day for no reason they just disabled my account with no explanation. Would stay far away lots of great alternatives

Klaviyo's UI is a bit more well-designed and usable than Mailchimp. We switched in order to be able to have more flexibility for what Klaviyo calls "flows" and Mailchimp called "automations".

It's definitely not great though. There are lots of insane caveats. For example there's no way to click on a user and tell where they are in a flow. And there's no way to add more content to the end of a flow and just have it automatically go to everyone that should be sitting and waiting at the end for more.

When we test our emails with mail-tester.com they almost always get flagged with Klaviyo having an IP address in one or more blacklists. Mailchimp never had that problem.

Klaviyo also pointlessly requires a Captcha on every single login.

So far so good!