Klaviyo: Email Marketing & SMS , 2 135 arvostelua
Tarkenna
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Luokituksen mukaan
I wanted to use their SMS service for my business. once i signed up i was contacted through email be a Klaviyo Rep named Azita to set up a call, which I did for the same day. When Azita called me I was able to tell right away that she has zero interest in answering my questions and just calling as job duty. Any question i had she replied with someone will contact you regarding your question. 4 days went by with no communication. I sent Azita 2 more emails with no replies. STAY AWAY FROM THIS COMPANY!
Hi SneakerUnionUSA! So sorry to hear about this back and forth. It's certainly not reflective of the way you deserve to be treated. Someone from our team should already be in touch with you to try and resolve any questions you have.
The text constantly comes up different when we are doing a test for a newsletter(sent to mobile devices) also when doing a pop up form it comes up with an error "Unable to detect that signup forms are successfully installed on your site." even though we have integrated Klaviyo with Shopify. we contacted customer service twice through email a few days ago but no one has responded. The customer service is not reliable.
Hi Basel, I appreciate you providing your feedback via review. Our Support team is experiencing higher than average wait times, however, we are more than excited to help you resolve this issue. Please look out for an email shortly from the team eager to help!
Pour l'instant tout va bien, même pour un novice comme moi. J'ai tatonné quelques heures pour configurer un minimum. j'affinerais après...bref à essayer.
Ich komme mit einigen Dingen nicht zurecht, Live Chat gibt es nur bei kostenpflichtigen Plänen, auf Support E Mails wird leider nicht geantwortet. Nun wollte ich einen kostenpflichtigen Plan abschließen, leider wird meine Kreditkarte aus welchen Gründen auch immer, nicht akzeptiert und meine VAT ID ist angeblich ungültig. Das war es dann wohl mit Klaviyo, schade, der Umfang der App ist sicher toll, aber ohne Support für mich nicht umsetzbar.
Worth a try. A esstential tool to reach out customers and get them reengaed. I am trying it and advise fellow Shopifians to do the same.
mauvaise application, ça bloque et n'envoie pas e-mail de confirmation plusieurs tentatives et mail mais rien qui bouge..............
I have had some issues with integrating Claviyo with another app. So I've sent an inquiry to their support team. Guss what? They replied after 6 hours with an empty email. No wonder they have low ratings here. Other apps have free live support where they can even write code for you within minutes for free. Great room for improvement.
Top quality ................................................................................................
If you are using this on multiple stores, or doing any sort of switch, reinstallation, it is an absolute nightmare.
They have the most counterintuitive design and setup.
I don't trust letting them handle thousands of my email list, so would rather pay higher for a better email marketing app
Absolutely the worst pricing structure and cancellation process. It is all laid out for them to make money.
Please avoid using this app if you don't want headaches!