Klaviyo: Email Marketing & SMS

We made the switch from Mailchimp to Klaviyo and we love it so far. The support team are amazing too! Love how easy it was to migrate and how intuitive the platform is.

Great product, takes some time to learn it but once it clicks it's very powerful and once you template emails and sections of emails it's very fast to create what you need.

Stay away. Cost us a ton of money cleaning up after their mess. Customer support is spotty, at best. The IT team is disconnected from their customers, working on stealth pushes and creating havoc that we only found out days later, when we saw issues arise that had never been encountered before.

Understandably, this can happen once in a while. But with Klaviyo, this is the norm.

Not only not worth their exorbitant monthly fees but will hurt your sales as well.

I like this app a lot so far. I think email marketing is the #1 most important marketing activity for shops like mine, and this tool seems to have it all, and is very easy to use once you get started.

The app is very intuitive in creating different email marketing designs. However, I've had issues where the customer on the other end has error issues with access to the links , while other's don't.

Its a robust app for sending email campaigns. I wouldnt call it simple to use though. Everything you have to start from scratch.

My main negative with it is the price. We have a large database of 39000 subscribers and Klaviyo is charging us USD $600 a month for the app which I think is ridiculous.

Once upon a time with traditional bricks and mortar stores, a database of 39000 was considered huge. But with ecommerce, you reach these kind of numbers in a much shorter period.
The only reason I have stuck with Klaviyo is because you can create dynamic (always updating) audiences to use in Facebook advertising.
ie. we can advertise to customers who have bought product X but not Y.

Once other email apps have this feature Im afraid I will be abandoning ship.
Sorry guys, but paying $600 a month for an email program is insane. You are being too greedy.

love it! so far so good! If only it diddnt have a water mark! but besides that its great. I watched lots of youtube videos to figure it all out lol.

So easy to use - wish I had installed this when I set my store up instead of Mailchimp. Great free app.

Out of all the email platforms out there. Klaviyo is my number r#1 choice. It integrates seamlessly with Shopify. 100% recommend.

great app. I recently started to use it. I think it is gonna be a killer app. So far great email tool