Klaviyo: Email Marketing & SMS

I spent hours creating campaigns and when I needed to have it sent for at a very specific time- it did not let me and said there is a bug they are fixing at the moment. Super frustrating

Much easier to use than Mailchimp, thankfully Mailchimp ended their partnership with Shopify so that we got the experience of Klaviyo. Great service, amazing features that are really easy to use, and the flows are going to come in very helpful. The only problem was the fact that all orders came into the account as USD, but we needed them GBP. Support sorted this within an hour

i love this app but damn there customer service sucks so bad... tried contacting customer service because i forgot my password, but never got back to me. i tried reseting my password where you log in and never even work its like it was broken i couldnt even make a new account i dont know what happen but i was satisfied with that for sure

I first decided to get this app because it supposedly "works well" with shopify. First and foremost it is NOT that simple to understand. Customer service/support does NOT respond right away. I was suppose to launch my website today and I've had to cancel. Customers were not receiving their welcome email/coupon codes. So bad for business, I've let a lot of people down and of course I'm sure I'm going to lose sales. I just requested for a refund and I hope they do not give me a hard time about it.

Probably the best customer automation apps on the app store, has made my life a breeze and has really helped with customer engagement. The out of the box flows are amazing!

Very happy with Klaviyo since moving over from Mailchimp. The migration was easy, creating flows and my first campaign done within two days. Really like it so far! Recommend

De lo mejor que he encontrado en email marketing. Una magnifica herramienta para promocionar tu tienda.

Has some great features. But when you go to customize and create beautiful email templates. The emails are received as junk/spam. I tested out many templates/themes and it's a hit or miss. Some go to inbox others don't. It drove me crazy trying to figure out a way to make beautiful engaging emails that land in the inbox. Also if using a free subscription you can't get customer support, that's only for paid plans. - Another negative. Moving to Conversio

I moved to Klaviyo from Mailchimp and I'm so glad I did. It integrates perfectly with Shopify and the one time I had to contact their support they were super helpful. There are more functions and capabilities than Mailchimp and I can see this app growing with my business.

The customer support for klavio by Sakinah was excellent. that's why I left this review and the only reason why I did.