Arvostelut (2 848)

Kokonaisarvio
4,6
Lukumäärä luokitustasoa kohden
  • 79 % arvioista on 5 tähteä
  • 5 % arvioista on 4 tähteä
  • 2 % arvioista on 3 tähteä
  • 2 % arvioista on 2 tähteä
  • 12 % arvioista on 1 tähteä
18. elokuu 2019

Nice app!Easy to use for beginners.With many cool features.Have a free subscription for less 250 customers

futureshock55
Tšekki
7 päivää sovelluksen käyttöä
2. elokuu 2022

Klaviyo is really powerful. Very easy to help you make campaigns and flows. Klaviyo's segmentation options are incredible, and their customer service is amazing!

Malonn
Ranska
Noin 8 tuntia sovelluksen käyttöä
Muokattu 24. heinäkuu 2023

So far, terrible. 0 Onboarding. Just a "Take a look at our guides and ask questions in the community". Erm... that isn't really what I'm paying $110 a month for... I expected someone to guide me through the process of getting things set up and ready to go. I'm not expecting someone to create anything at all, pop-ups, flows, lists. I am literally asking for the basics...

UPDATE: So after numerous requests and questions to support. They either don't want to help - or they just give you a standard link to a support guide. Do you honestly not think I tried that already??

Outshine Gaming
Yhdistynyt kuningaskunta
5 päivää sovelluksen käyttöä
Klaviyo vastasi 24. heinäkuu 2023

Thanks for your review and sorry to hear you are having trouble getting started.

If you're looking to learn in a live environment, you may want to try our live "Getting started with Klaviyo" sessions. You can choose the best time that works and register at: https://www.bigmarker.com/klaviyo-customer-education/getting-started-klaviyo

Hope that helps!

4. heinäkuu 2023

It sucks. Seal the number for no reason. Can't login. Have to pay to communicate with customer service online. No way to log in how to pay

GW.leather
Kiina
4 päivää sovelluksen käyttöä
Klaviyo vastasi 5. heinäkuu 2023

Thanks for your feedback and sorry to hear that you are having trouble accessing your account. Please fill out the form on this page and choose "account access."

https://help.klaviyo.com/hc/en-us/requests/new

Thanks!

7. heinäkuu 2021

I wanted to use their SMS service for my business. once i signed up i was contacted through email be a Klaviyo Rep named Azita to set up a call, which I did for the same day. When Azita called me I was able to tell right away that she has zero interest in answering my questions and just calling as job duty. Any question i had she replied with someone will contact you regarding your question. 4 days went by with no communication. I sent Azita 2 more emails with no replies. STAY AWAY FROM THIS COMPANY!

SneakerUnionUSA
Yhdysvallat
4 päivää sovelluksen käyttöä
Klaviyo vastasi 9. heinäkuu 2021

Hi SneakerUnionUSA! So sorry to hear about this back and forth. It's certainly not reflective of the way you deserve to be treated. Someone from our team should already be in touch with you to try and resolve any questions you have.

Muokattu 31. maaliskuu 2022

The text constantly comes up different when we are doing a test for a newsletter(sent to mobile devices) also when doing a pop up form it comes up with an error "Unable to detect that signup forms are successfully installed on your site." even though we have integrated Klaviyo with Shopify. we contacted customer service twice through email a few days ago but no one has responded. The customer service is not reliable.

Trippy Trades
Australia
4 päivää sovelluksen käyttöä
Klaviyo vastasi 1. huhtikuu 2022

Hi Basel, I appreciate you providing your feedback via review. Our Support team is experiencing higher than average wait times, however, we are more than excited to help you resolve this issue. Please look out for an email shortly from the team eager to help!

18. marraskuu 2018

Pour l'instant tout va bien, même pour un novice comme moi. J'ai tatonné quelques heures pour configurer un minimum. j'affinerais après...bref à essayer.

Steampunk Store
Ranska
6 päivää sovelluksen käyttöä
3. elokuu 2021

Top quality ................................................................................................

LW Designs LLC
Yhdysvallat
Noin 6 tuntia sovelluksen käyttöä
11. toukokuu 2022

Worth a try. A esstential tool to reach out customers and get them reengaed. I am trying it and advise fellow Shopifians to do the same.

Prokare
Intia
5 päivää sovelluksen käyttöä
13. kesäkuu 2022

Ich komme mit einigen Dingen nicht zurecht, Live Chat gibt es nur bei kostenpflichtigen Plänen, auf Support E Mails wird leider nicht geantwortet. Nun wollte ich einen kostenpflichtigen Plan abschließen, leider wird meine Kreditkarte aus welchen Gründen auch immer, nicht akzeptiert und meine VAT ID ist angeblich ungültig. Das war es dann wohl mit Klaviyo, schade, der Umfang der App ist sicher toll, aber ohne Support für mich nicht umsetzbar.

Pomppa Shop Deutschland
Saksa
3 päivää sovelluksen käyttöä