Klaviyo: Email Marketing & SMS

Klaviyo employees always help quickly if I have a question. This time, well helped by Mandy! Their chat is very useful.

I used Klaviyo which is very simple and easy to setup. Creating email is very simple to compare than other email marketing platforms.

We love Klaviyo - just invaluable and the most intuitive email system you can ever have.

Its a one stop shop to communicate with your customers by email and sms.

Simplified our approach to email marketing, easy to use campaign and transactional email creation tools, simple to use automation/flow editor.

I'm new to email marketing, and Klaviyo has been so easy to use. The platform is beginner-friendly, and the email templates and analytics make it simple to create and track campaigns. The Flows, Campaigns and Popups are super easy to create, edit and manage. I don’t use SMS, but the email tools alone are great for my business. Highly recommend Klaviyo to anyone starting out with email marketing!

Love Klaviyo! Easy to use and manage. Since we've started using Klaviyo, we've been able to manage our email marketing flows much better.

Klaviyo makes it super easy to send emails to your target audience and it has definitely increased my sales with each email I send!

There is zero customer support from this app on the free plan, not even email. I know many aps will limit support on free plans (e.g. you don't get live support), which is fair enough. However, you can't even reach anyone by email if you have a problem without upgrading to a paid plan.

We are a new and growing business so where we can we are using lower cost or free plans to begin with, but will of course upgrade as appropriate as we grow. But if this is how Klaviyo approach customer support, why would I upgrade to a paid plan.

To be fair, for what I am currently using for at least, the app works well and is fairly user friendly once you get used to it.

The support for Klaviyo is outstanding. All the app can do can be overwhelming at first, especially for a newbie, but my questions and cries for help were answered in a timely manner with grace and humor. I can't praise the Klaviyo team enough - they are simply awesome.

The app itself has so much power, I can't wait until I'm far enough along in direct sales to dig into all it can do and truly put it to work. It's easy to use and intuitive, built for the end users. i would recommend this app to anyone going the direct sales route.