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I would give a 0 if possible. DO NOT SWITCH to klaviyo. We have been in business for 9 years and when we switched to K, our 60% open rate dropped to 20% and all of our emails land in SPAM. All they could say was it was losing consumer confidence and we have to do their "reputation repair" Klaviyo totally screwed us on all big sales. Any one have any idea who else would be a better alternative? ...
Great customer service
We're glad to hear that! Thank you for the 5 stars!
Very easy to use and made a huge difference in increasing revenue!
So glad to hear your revenue increased! Thanks for the review!
The Klaviyo customer chat support is top tier! I have worked with several support reps and they’ve all been so helpful!
Klaviyo Email Marketing is a great tool, it has been working beautifully for me getting people to come back and complete their purchases. Intergrated easily and has great automations.
Good and easy to use
Glad to hear this! Thanks for the review!
Absolutely terrible service.
Quick to constantly upgrade your account which cost more money but trying to get someone to help you is nearly impossible.
Onboarding was fantastic but after that everything went downhill. Plus my conversions have never been as bad as they are with Klaviyo.
We are very sorry to hear this. A member of our Support leadership team will be reaching out to connect with you!
Pour avoir testé d'autres alternatives, Klavyio est vraiment l'option d'emailing que nous avons trouvé la plus aboutie. les possibilités de segmentations reliées à l'activité de nos clients sont shopify sont multiples et les flow d'automation sont une réelle source de croissance de chiffre d'affaires.
Merci beaucoup pour les 5 étoiles! 🌟
good customer support as always - just chatted to danielle M who resolved my issue very quickly
Best service
Thank you for your positive review - we're so glad you've had a positive experience so far!