Klaviyo: Email Marketing & SMS

If you're not using Klaviyo for your Shopify store, you should switch right away. The ease of interfacing with Shopify and the ability to combine products from your store in your email (for example, in the abandoned cart sequence/flow) makes a huge difference and is a feature that's not offered with traditional Auto Responders. Also, the support is fantastic. Neil rocks! I highly recommend it.

Best email and SMS Marketing app on shopify hands down!!!
Simple to use many different ways to boost conversions I love this app its a game changer

The best email service I've ever used, no other service comes near. Best interface, best integration, best templates, everythig is so easy to use and to find. Simply, the best.

the best app for email marketing - i would defenatly recommed. Hopefully it can integrate with more apps in the future.

This app helps a lot to me. I can manage contacts and send my newsletter.
Other similar apps are not suitable for marketing. This one is Recommended!

Worst email marketing app. SO many bugs, error messages, and delays. Cannot stand the frustration towards this platform.

So far so good, I LOVE this way better than MailChimp...no shade. As a solo entrepreneur this is making email marketing so much easier for me!

one day for no reason they just disabled my account with no explanation. Would stay far away lots of great alternatives

I rarely (if ever) leave reviews, however the Klaviyo platform has really impressed me. We switched from Mailchimp nearly 12 months ago and have never looked back. Mailchimp is great if you are just getting started, however Klaviyo offers unrivalled levels of customisation, targeting and granularity. I have yet to find something I am unable to do via Klaviyo. When using Mailchimp I was always held back by the system, whereas when using Klaviyo I am only held back by my creativity or lack of skills (which the Klaviyo support is very useful for!).

The first time I signed up I was endlessly harassed by a sales rep. He even went as far as calling our store locations and harassing my staff. So I left. On the recommendation of rise.ai I gave it another try. I had to signup and pay to get any support. When I learned the program doesn't function correctly I asked for a refund. Got a robotic response from the chat agent. You need to pay hundreds of dollars to get any real support.