Klaviyo: Email Marketing & SMS , 1.981 recensioni

Hands down, the easiest-to-use app I've ever encountered! Not only is it user-friendly, but their customer service is top-notch. I had a question late at night and was pleasantly surprised to find 24-hour support available. My recent chat with Pete was an absolute delight. He patiently walked me through everything I needed to know and even went above and beyond by providing a video tutorial during our chat. Talk about stellar service! Highly recommend this app to anyone looking for both simplicity and outstanding support.

Very user-friendly, with a lot of options to discover. Quick response from customer support. Great!

An excellent email marketing and automation platform.

The absolute best email marketing provider. Their support is top-notch!!

Great product that makes it easy to keep in touch with my customers. Excellent customer service in my experience.

I've used this app for a long time with my shop but suddenly my products stopped showing in my emails. When I reached out to customer support I was informed that in order to receive support I had to upgrade my plan. I refuse to support a company/app/business that refuses to provide free customer service. Quickly deleted this app from my account and will not be reinstalling.

Don't look anywhere else for customer outreach/ email marketing. Yes, it can be expensive depending on the size of your customer list but in most cases it is worth it. The integration with Shopify is very powerful. You can create highly targeted segments using any customer data from order history, to location to Shopify events such as viewed a certain product to target the exact people who want and tailor your campaigns for that audience. Also, they offer integrated SMS support and their drag and drop email editor is top notch.

A dreadful, user-unfriendly app. It seems like you need a degree in computer science just to navigate the basics.

For example, I wanted to create header links in the welcome series template but no obvious option to do so anywhere. So I saved that email into templates, and again, no apparent way of adding header links in the header bar.

I thought it would be very simple to do this but apparently not. On top of that there is NO support for newcomers, they just robotically refer you to irrelevant articles that don't answer the question. I also heard that when you do have a paid plan for support that some of the subscribers are having lots of issues with it.

A nasty app, stay away.

Great customer support. Awesome services

Very bad customer service. Even the small Email service providing companies have a live chat option for free plans, but in Klaviyo at least email support isn't available. the free plan only provides 500 monthly email sents and 250 contacts. in the Shopify app store, they've mentioned that they provide 500 contacts,but not true.