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No feedback system explains why this software is so faulty.
- In the setup it asks you for the color you want your buttons, you choose it but in the emails it has a different color and you cannot change it.
- There is no simple way to add the customers name.
- There is no simple way to email old customers.
- It is buggy, some buttons dont do anything.
- Sometimes some changes save and sometimes they dont.
- Klaviyo branding in the bottom, why?
So far so good. I feel like there's so much I can do with klaviyo and still exploring it all, but it's pretty intuitive and just have to get creative!
By far the best most useful app in the Shopify App Store! Amazingly feature rich! Seriously blown away.
Great email tool! Even if you don't use the paid membership, it's a great resource for creating your brand within your Shopify notification emails
Great app that doesnt reach the spam folders, but should enhance adding list tool. thanks alot for the free 250 contact emails
Extremely powerful email app. Klaviyo is built from the ground up for ecommerce. They have thought of everything. This is all about segmentation. If you are still using Mailchimp, Aweber or any of the other generic email services for your Shopify store then you are wasting time and money. Make the switch!
I could have given 5 stars if my first campaign wasn't been stopped, other than that the app looks great and it's easy to manage as a first-timer, no need of programming and coding knowledge makes this app very accessible for everyone.
Much more cost effective apps available, Spent $1000 in month one and had to wait almost 2 weeks for onboarding to get in touch, I have 45,000 subscribers and was told to email 300 for the first two weeks then increase by 1000 for the next two week, needless to say their was zero return on investment, Probably a great app for a new business with less than 250 contacts
Hi there! Thanks for reaching out. We've been working with your onboarding team to get you a solution that will work and they will be in touch with you very soon. Appreciate your patience with our reply and hope we can help you have a great experience with Klaviyo!
Really not user-friendly. Really hard to really difficult to use, to modify and to get what you really want in terms of text editing. The fonts are changing and difficult to standardize. I hope there will be some improvement for the text editing.
Thanks for this feedback. Our team should be following up with you soon to get more details if you're willing to share. Thanks for helping making Klaviyo better!
Al principio me costó un poco hacerme con la aplicación y en como ir configurando los mails y campañas, pero poco a poco se ha ido haciendo mas intuitivo y vale la pena. No conectaba con las listas de suscriptores y clientes y podia enviar campañas, una vez solucionado, todo genial ya que tiene muchas plantillas para realizar esas campañas. Sirve muy bien para realizar un seguimiento de los carros abandonados etc,.