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I used it one time and after I deleted the app, I was charged for 70USD even tough we were not using it anymore. Be careful.
Hey there - sounds like your account didn't get cancelled properly. Totally understand and we're happy to help. If you can send a note to us through your account portal our team can look into it for you and get things corrected.
Love Klaviyo! Got up and running quickly as a new small business. My first campaign is scheduled for today and was able to get my Abandoned Cart and Welcome Series live!
Best free app for email marketing on Shopify. Easy to use and provide great tools. I highly recommend it for everyone.
Difficult to understand art the beginning. It gets easy then.
It gets the job done. Templates are good.
Found it a bit confusing to use!
I have tried many email marketing apps and Klaviyo is the best which suites my needs. This is the only app you will need to manage your email marketing.
The feature set and Shopify integration is impressive, but it is not an easy platform to get your head around. I have found support respond in a timely manner but on the few occasions I've emailed support, instead of answering my specific questions they instead just sent me to a training link which left me none-the-wiser, and I have to say I've received better support from some free apps on Shopify. If they provided outstanding support I would give them a 5-star rating.
A friend of mine recommended this app to me for my natural body care business. I use this app to help me with my email campaigns. The great thing (even though I just started using it) it tracks the emails. I was able to create my own email, which was so easy, as it was guided.
NOT A GREAT SUPPORT .... AFTER ONE WEEK , WE STILL DO NOT KNOW , THEIR PRICING - WEHAVE REQUESTED SEVERAL TIMES ... VERY ODD
NOT TOO PROFESSIONAL , TO SAY THE LEAST
AGAIN , WE HEARD GOOD THINGS - BUT UNABLE TO OPEN THE PAGE WITH THE PRICES
HORRIBLE CUSTOMER SERVICE, VERY UNSATISFIED, DELAYED EMAIL RESPONSE, INCOMPETENT STAFF! I'm going to uninstall and go to Rare.io.
I requested a Demo and was denied because they don't have enough staffing on hands.
Their Newsletter subscription codes has a glitch when I tested it. I emailed them 7 times since April 18 and today is April 23 and have provided them my password to my website and it's still is not fixed.
I gave them clear descriptions and step by step on each defect and also provided screenshots and they kept on saying that it looks like 3 members were added. If their tech support were to read each codes line by line then they would see where the flaws were. I'm an 8 years Senior Java Developer and tested it thoroughly.