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terrible app, i also unsubscribed and continue receiving emails from them, very frustrating :( grrrrr
Hi there! We'd love to know more about what wasn't working for you with Klaviyo. Our team is reaching out if you're open to sharing more details. They'll also confirm your email address so we can make sure the right email is unsubscribed on our end.
This is a VERY powerful app! Along with that power comes layers of complication that have a learning curve. Despite that, I was able to figure out how to use the app for the basic features I needed for my business. I have around 20K subs on my podcast, and was launching a discussion forum using Facebook Groups. I was able to capture email addresses using Group Collector which integrates with Klaviyo and Shopify. It too a bit of digging in the support chat, but I was able to figure it all out on my own, which is pretty amazing considering how illiterate I am when it comes to software. It all worked and I have profited enough to pay for Klaviyo many times over!
It's crap. We chose Klaviyo because it can create coupons and activate upon sending the email, 22% of the times it didn't work (we have 3 shopify-linked Klaviyo account, all experienced the same). Contacted support, and the problem was never solved, they just say "it's hard to say why it didn't work..." ????? Seriously?
The upside is, the onboarding manager and account manager was very helpful and nice.
Good product, terrible/nonexistent customer service. Don't expect an answer back with a question, even if you follow up numerous times.
Hi. Sorry to see this. We'd really love to help. You can connect with us at Klaviyo here https://help.klaviyo.com/hc/en-us/requests/new. Looking forward to helping.
Very good! App is very useful and easy to use. You can create templates to copy in shopify and send to customers, or email marketing campaigns directly on Klaviyo!
Integrated Klaviyo into my shop very quickly and was up and running with my email plan within 2 hours. Very intuitive when gaining email signups, designing your campaigns, and love the ability to utilize flows to trigger automatic emails to customers (and especially potential customers!). Definitely helpful for my photography print selling!
Honestly a bit complex at first but meanwhile… I LOVE IT!!!! Boosts my sales more than I expected. Very nice
The App works fine, we just sent our first campagne. Easy to use, quick support. Would recommend it.
So far, so good. It's easy to use. I transitioned over from Mail chimp and it was a breeze. Thank you
Best email marketing app i have ever met, I started using this app 2 week ago and i already have 45 purches.
Very happy with Klaviyo