Klaviyo: Email Marketing & SMS

The text constantly comes up different when we are doing a test for a newsletter(sent to mobile devices) also when doing a pop up form it comes up with an error "Unable to detect that signup forms are successfully installed on your site." even though we have integrated Klaviyo with Shopify. we contacted customer service twice through email a few days ago but no one has responded. The customer service is not reliable.

I have been using this for about a week. The templates are easy to adjust to my needs and give me a lot of options to change them. The process for setup was fairly easy and good instructions have been provided. The app is user friendly and mostly drag and drop. Like any new software, there is a slight learning curve, but really not too bad. They do verify and check the first email campaign you send out (didn't know that until I tried to send it), but they reviewed quickly and was able to send within 12 hours ( I sent it on a Sunday and received word Monday morning). Apparently they only do this once so no big deal.

I have tried a few other apps and had one problem or another with them. This one has been very good so far and I will continue to use.

This app has simplified sending marketing emails to my clients. Im a newbie so this matters a lot to me.

So far very intuitive. We just released our first Newsletter with Klaviyo.
They provide very informative and practical guides.

At first I thought the price was high and the number of free contacts was small. But the fact that there is full functionality at all pricing levels makes it even more worthwhile for someone just starting with a small list. I'm blown away by the functionality and when I have the question, "is this possible", so far the answer has been, 'Yes!". So I look forward to moving up the pricing tiers:)

Highly recommended! Just need to view the tutorials at first

Perfect and super easy to use. It is professional and so much better than other clunky apps. I'm sure it will increase sales and I'm so glad I made the change, thank you so much for such an excellent app.

Klaviyo is a great marketing tool. The setup and integration is really easy, even if you migrate from another tool. Lots of documentation. Serious e-commerce companion.

I am writing to commend the outstanding service provided by Stephanie from your customer support team. Her detailed and professional approach to addressing my queries regarding the Klaviyo platform was not only impressive but also incredibly helpful. Stephanie's ability to provide clear, concise explanations and her thorough understanding of the system greatly enhanced my user experience. Her patience and personable demeanor made the support process both effective and pleasant. This level of exemplary service sets a high standard and reflects positively on the quality of support at Klaviyo. Stephanie is undoubtedly an invaluable asset to your team, and her dedication to customer satisfaction is commendable.

Ich komme mit einigen Dingen nicht zurecht, Live Chat gibt es nur bei kostenpflichtigen Plänen, auf Support E Mails wird leider nicht geantwortet. Nun wollte ich einen kostenpflichtigen Plan abschließen, leider wird meine Kreditkarte aus welchen Gründen auch immer, nicht akzeptiert und meine VAT ID ist angeblich ungültig. Das war es dann wohl mit Klaviyo, schade, der Umfang der App ist sicher toll, aber ohne Support für mich nicht umsetzbar.