Valutazione complessiva
Numero di recensioni per livello
  • Il 72% delle recensioni ha 5 stelle
  • Il 7% delle recensioni ha 4 stelle
  • Il 2% delle recensioni ha 3 stelle
  • Il 3% delle recensioni ha 2 stelle
  • Il 15% delle recensioni ha 1 stelle
3 ottobre 2023

Aaliyah was very, very helpful. Had my issue with a flow sorted in no time.

Stati Uniti
Oltre 6 anni di utilizzo dell’app
Klaviyo ha risposto 5 ottobre 2023

Great to hear and thanks for the review!

5 ottobre 2023

Wow! What an application!

Takes a little bit of time to adjust to, but overall really excellent. Once you get the hang of it, you are flying. Additionally, the support is amazing. Specific call out to Caro & Estera who were both super attentive, knowledgeable and kind.

One thing that I would like to mention is that the option to edit the header spacing on mobile needs some improvement. Nonethelss, love this app :)

Atlas Forge
10 giorni di utilizzo dell’app
14 novembre 2023

We have been using Klaviyo for almost a year and are really impressed with the email customisation features + segmenting capabilities.

The Fabric Store Online
Nuova Zelanda
11 mesi di utilizzo dell’app
31 ottobre 2023

I've used this app for a long time with my shop but suddenly my products stopped showing in my emails. When I reached out to customer support I was informed that in order to receive support I had to upgrade my plan. I refuse to support a company/app/business that refuses to provide free customer service. Quickly deleted this app from my account and will not be reinstalling.

Sensory Kids Paths
Stati Uniti
5 mesi di utilizzo dell’app
4 settembre 2023

They seem to have bots that create fake subscribers, increase your amount of contacts and force you to an higher price plan. Oh, and you need to get the higher price plan in order to reach customer support. Avoid at all point if you don't want to waist your time.

AEREA jewellery
Quasi 3 anni di utilizzo dell’app
11 ottobre 2023

This is the best meat and SMS service ever. They even offer a review service now.

Henry’s House Of Coffee
Stati Uniti
Quasi 2 anni di utilizzo dell’app
18 settembre 2023

**September 2023** Customer service became so slow AND NOT wiling to deep-dive to help, just to close tickets**
I have realized I lost thousands euros, thousands!! In people not being able to go properly into the welcome flow. I have raised concerns, but support answered there were no issue. I decided to try by myself with a new mail address and I haven't received the welcome mail! I was right, and I had to be extremely pissed towards the support so that they decided to escalade the issue internally, explaining that indeed there was an issue, but the pain is here, thousands euros lost in welcome flow. My business is at risk, terrible.

Koss Design -
Circa un anno di utilizzo dell’app
Klaviyo ha risposto 22 settembre 2023

Sorry to hear you're having troubles, the team has reached out to get all of this resolved!

27 agosto 2023

Katalina was amazing as usual. Issue was resolved on first email. Great customer service. I love when she takes of our issues.

Skort Obsession
Stati Uniti
Quasi 3 anni di utilizzo dell’app
Klaviyo ha risposto 29 agosto 2023

Great to hear! Thanks for the review!

17 agosto 2023

We've been using Klaviyo for a few years and it's awesome. It's fairly easy to use and for anything that we struggle with, their support is fantastic. We recommend this app for anyone looking for detailed analysis of the behavior of their customers on their mailing list.

Spice Pots
Regno Unito
Circa 3 anni di utilizzo dell’app
Klaviyo ha risposto 18 agosto 2023

Thanks for the review and for your loyalty!

21 agosto 2023

If I could give Klaviyo 6 stars I would.

1. The product. It's just amazing how it's improved our business results. I'd say 30% a month extra sales from sign-up incentives, shopping funnel drop off redirects and newsletters. Things we were never doing before.
2. The support team are amazing. Australia has a support office in Sydney and I had 3 x hr long vid calls which started as a demo and turned into Ben helping me get Klaviyo up and running for our business.

Now the hard part... it isn't easy if you're new to this type of marketing (which I am) but with about 3-4 days to really throw myself into it and with Ben's help we've built a cracking new revenue stream for our business. TBH, even with the great tutorials and tech support, without that 1:1 support I'm not sure I would have cracked it.

I did an email in about an hour on Friday morning and as of Monday morning it's generated over $15k in incremental sales (with av shopping basket of $350). Of course... we had a substantial data base to start from which we'd never leveraged before, but without this program that money was just sitting on the table - someone else's.

Mudgee Lamb
Circa 2 mesi di utilizzo dell’app
Klaviyo ha risposto 27 agosto 2023

Thanks for the review! We love seeing those early results!