Recensioni (2.910)

Valutazione complessiva
4,6
Numero di recensioni per livello
  • Il 80% delle recensioni ha 5 stelle
  • Il 5% delle recensioni ha 4 stelle
  • Il 2% delle recensioni ha 3 stelle
  • Il 2% delle recensioni ha 2 stelle
  • Il 12% delle recensioni ha 1 stelle
21 maggio 2024

Klaviyo is brilliant as a product.

OUTSMARTED UK
Regno Unito
8 mesi di utilizzo dell’app
22 gennaio 2024

After I ended my subscription and deleted the app they continued to charge my card. After speaking with support they refused to give me a refund and gave the excuse that "we are a subscription service like Netflix" blah blah blah. Don't waste your time with these jokers and find an app that doesn't charge you an arm and a leg and actually gives decent customer service and doesn't make you jump through hoops to stop charging your card. You won't be receiving any refunds.

Circumate
Australia
Oltre 2 anni di utilizzo dell’app
14 novembre 2023

We have been using Klaviyo for almost a year and are really impressed with the email customisation features + segmenting capabilities.

The Fabric Store Online
Nuova Zelanda
11 mesi di utilizzo dell’app
14 dicembre 2023

If you don't value your time and don't consider what tomorrow will bring, then this is the best app to start with and see if it works out for you. I began to believe many YouTubers praising this app, but I can confirm that it is completely overrated and a waste of time. After spending hours setting up Klaviyo and enjoying all the features, its number one problem is the delayed email sending. Imagine, after investing hours and sessions in Klaviyo, it fails because of the main issue - sending emails. Go ahead if you really want to play Russian roulette.

Best of Heaven's
Germania
6 mesi di utilizzo dell’app
3 gennaio 2024

No integrity. The point of contacts have Zero integrity. Kyle Collingham canceled twice, and on the 2nd time didn't bother to send an email.

Then I contacted customer support, and they said they only cared about trouble shooting the product.

EDASI
Stati Uniti
Quasi 2 anni di utilizzo dell’app
1 dicembre 2023

Shocked by the lack of onboarding, as this had been promised.
I find the whole platform very slow and unresponsive to the point of unusable at times.
The lack of 'support ticket ' system makes it impossible to manage help and issues.
Nobody takes ownership of issues.

Lack of outsourced specialists to code complex flows and Klavyio don't offer this as an extra.

For a program that is part owned by Shopify and designed to work with it, I don't understand how it has such traction.

Generally I am really disappointed. I will be looking for an alternative once I am further through my contract.

FrenchSoaps
Regno Unito
7 mesi di utilizzo dell’app
22 marzo 2024

Klayviyo's support team is very helpful, and they are a force that has grown immenly.

Vellum Wellness
Canada
Oltre 3 anni di utilizzo dell’app
16 febbraio 2024

Alexandria was so helpful and thorough with ALL of my questions. She was not bothered by all the questions I had. I truly wouldn't be making all the progress I had made with setting up our Klaviyo account if it wasn't for her top notch support.

Dr. Ashley Wellness
Stati Uniti
3 mesi di utilizzo dell’app
Klaviyo ha risposto 21 febbraio 2024

Hey there, we love to hear that! We will make sure Alexandria gets this message. Thank you for the amazing review!

4 gennaio 2024

I'm just getting to know this app, but I'm already blown away by all the possibilities and the support. I'm on the free plan and have access support via email only, but I get very detailed answers and guidance the same day!

maartjedeboer
Paesi Bassi
8 giorni di utilizzo dell’app
20 dicembre 2023

Justin C was very helpful in altering our SMS flows to reach our target audience. Customer support 10/10

Aleyr Holistic Pet Store & Wellness Center
Stati Uniti
Circa 2 anni di utilizzo dell’app