Klaviyo: Email Marketing & SMS

Great experience and easy to use. Love how I can do it on my own without having to contact several people to get started.

Simplified our approach to email marketing, easy to use campaign and transactional email creation tools, simple to use automation/flow editor.

We love Klaviyo - just invaluable and the most intuitive email system you can ever have.

Thankyou for the great app, JONO C is a great support assistant he helped us very well in setting up our account properly.

Klaviyo employees always help quickly if I have a question. This time, well helped by Mandy! Their chat is very useful.

User friendly, love it!

Easy to use, effective, works really well with shopify

Klaviyo is MUCH better than the others! Klaviyo is VERY EASY to navigate, yet has every tool you need.

There is zero customer support from this app on the free plan, not even email. I know many aps will limit support on free plans (e.g. you don't get live support), which is fair enough. However, you can't even reach anyone by email if you have a problem without upgrading to a paid plan.

We are a new and growing business so where we can we are using lower cost or free plans to begin with, but will of course upgrade as appropriate as we grow. But if this is how Klaviyo approach customer support, why would I upgrade to a paid plan.

To be fair, for what I am currently using for at least, the app works well and is fairly user friendly once you get used to it.

Really great customer support - when I had an issue I received a response the same day, with a detailed video explaining the steps to resolve the problem, very helpful!