レビュー (3,318)

総合評価
4.6
評価レベルごとの件数
  • 評価の81%は5つ星です
  • 評価の5%は4つ星です
  • 評価の2%は3つ星です
  • 評価の2%は2つ星です
  • 評価の11%は1つ星です
2024年12月11日

Simplified our approach to email marketing, easy to use campaign and transactional email creation tools, simple to use automation/flow editor.

GF Fabulosity
イギリス
アプリの使用期間:約1年
Klaviyoが返信しました 2025年1月7日

Thank you so much for your support!

2024年12月10日

We love Klaviyo - just invaluable and the most intuitive email system you can ever have.

Hambino Athletics
アメリカ合衆国
アプリの使用期間:約2年
Klaviyoが返信しました 2025年1月7日

Thank you for the 5-star review!

2024年12月23日

Really great customer support - when I had an issue I received a response the same day, with a detailed video explaining the steps to resolve the problem, very helpful!

Hilltop Home
イギリス
アプリの使用期間:7ヶ月
Klaviyoが返信しました 2025年1月7日

We love reading this! Our support team are truly the best!

2025年1月11日

We've been using Klaviyo for years and are very pleased with their service!

The Modern Back
アメリカ合衆国
アプリの使用期間:6年以上
Klaviyoが返信しました 2025年1月13日

Thank you for your positive review - we love to hear this!

2024年12月2日

Klaviyo is MUCH better than the others! Klaviyo is VERY EASY to navigate, yet has every tool you need.

EZ-Level
アメリカ合衆国
アプリの使用期間:1年以上
Klaviyoが返信しました 2025年1月7日

Thank you so much for your support!

2024年12月4日

Klaviyo employees always help quickly if I have a question. This time, well helped by Mandy! Their chat is very useful.

Equalité
オランダ
アプリの使用期間:3年弱
Klaviyoが返信しました 2025年1月7日

Thank you so much for your review. We will make sure Mandy gets to read this!

2024年12月11日

There is zero customer support from this app on the free plan, not even email. I know many aps will limit support on free plans (e.g. you don't get live support), which is fair enough. However, you can't even reach anyone by email if you have a problem without upgrading to a paid plan.

We are a new and growing business so where we can we are using lower cost or free plans to begin with, but will ...

Alfresco Chic
イギリス
アプリの使用期間:1年以上
2025年3月7日

Their new charging rules are very user-unfriendly, and their customer support is very poor, and the response efficiency is very low. Friends who want to use it, please consider carefully!

CustomJerseysPro
アメリカ合衆国
アプリの使用期間:2年弱
Klaviyoが返信しました 2025年3月10日

Thank you for taking the time to share your experience. Your feedback is vital to our future success, and we appreciate you sharing your thoughts. Our support team has ...

2025年1月17日

Klaviyo Inc. regarding unfair and unethical billing practices. For the billing period of December 28, 2024, to January 27, 2025, I was charged $8,180.87, despite being enrolled in a plan clearly outlined at $4,088.50.

I have provided Klaviyo with documentation confirming the agreed-upon amount for my plan. Despite this, the company has refused to issue a refund or offer any resolution. Their ...

Bask and Lather Co
アメリカ合衆国
アプリの使用期間:3年以上
Klaviyoが返信しました 2025年1月21日

Thank you for your review. We're looking into your situation, and are connecting internally with our customer success team about this. You'll be hearing directly from us soon!

2025年1月11日

I am new to this, but Klaviyo is intuitive to navigate and looks fabulous!

Bork & Buckle
オーストラリア
アプリの使用期間:9ヶ月
Klaviyoが返信しました 2025年1月13日

So happy to hear you're loving it so far - if you need any help while you're getting familiar with the platform, please don't hesitate to reach out to our Support Team at ...