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Simplified our approach to email marketing, easy to use campaign and transactional email creation tools, simple to use automation/flow editor.
Thank you so much for your support!
We love Klaviyo - just invaluable and the most intuitive email system you can ever have.
Thank you for the 5-star review!
Really great customer support - when I had an issue I received a response the same day, with a detailed video explaining the steps to resolve the problem, very helpful!
We love reading this! Our support team are truly the best!
We've been using Klaviyo for years and are very pleased with their service!
Thank you for your positive review - we love to hear this!
Klaviyo is MUCH better than the others! Klaviyo is VERY EASY to navigate, yet has every tool you need.
Thank you so much for your support!
Klaviyo employees always help quickly if I have a question. This time, well helped by Mandy! Their chat is very useful.
Thank you so much for your review. We will make sure Mandy gets to read this!
There is zero customer support from this app on the free plan, not even email. I know many aps will limit support on free plans (e.g. you don't get live support), which is fair enough. However, you can't even reach anyone by email if you have a problem without upgrading to a paid plan.
We are a new and growing business so where we can we are using lower cost or free plans to begin with, but will ...
Their new charging rules are very user-unfriendly, and their customer support is very poor, and the response efficiency is very low. Friends who want to use it, please consider carefully!
Thank you for taking the time to share your experience. Your feedback is vital to our future success, and we appreciate you sharing your thoughts. Our support team has ...
Klaviyo Inc. regarding unfair and unethical billing practices. For the billing period of December 28, 2024, to January 27, 2025, I was charged $8,180.87, despite being enrolled in a plan clearly outlined at $4,088.50.
I have provided Klaviyo with documentation confirming the agreed-upon amount for my plan. Despite this, the company has refused to issue a refund or offer any resolution. Their ...
Thank you for your review. We're looking into your situation, and are connecting internally with our customer success team about this. You'll be hearing directly from us soon!
I am new to this, but Klaviyo is intuitive to navigate and looks fabulous!
So happy to hear you're loving it so far - if you need any help while you're getting familiar with the platform, please don't hesitate to reach out to our Support Team at ...