Klaviyo: Email Marketing & SMS , 1,986件のレビュー
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Very awesome! Maura helped me work through a ton of stuff. Everything is working great now!
Thank you for your positive feedback! We must say, we do have a great Support Team! We are glad Maura provided awesome assistance, helping you resolve various issues. If you have any more questions or need further assistance in the future, feel free to reach out. We appreciate your support!
The Klaviyo support team is the BEST support I have ever had for any app - EVER. The wait time is pretty much non-existent and the advisors have always been a massive help. They are extremely knowledgeable in their services and offerings. I spoke to Margot and they were incredibly helpful. 10/10!
In-depth articles and helpful chat and live support if needed.
A little rocky of a start in the learning process. I think It's a great process but scheduling in time to really understand the interface is important and an investment. Would recommend for serious entrepreneurs
Thank you for sharing your insights! Your feedback is valuable, and we're continually enhancing the UI to ensure a more intuitive user experience. If you have any questions or need assistance at any point, feel free to reach out – we're here to help.
Die beste E-Mail Marketing App für Shopify!
If you dont have this for your store you are losing money, stop losing money, get Klaviyo.
Klaviyo is amazing for email marketing, with two major exceptions that negate any positive, to the point that this review is one star.
For starters, there is not a way to easily make email templates that work well with both dark mode, and normal email display settings.
The second, and far worse issue, is their customer service. I have never in my life experienced worse customer service. There is no way to contact them unless you pay, and even then it is borderline impossible to receive a response.
Given that they are the only email marketing service on Shopify that works in tandem with almost every app, I have no choice but to recommend them; but it does not come without a horrendous experience.
We appreciate your feedback, and we're sorry to hear about your challenges. We apologize for any inconvenience with email template compatibility and customer service. If you haven't had the chance, our Customer Education team has a couple of great resources; this being one of them (https://help.klaviyo.com/hc/en-us/articles/360049181631), and there is also a chrome extension from litmus that works with Klaviyo (https://help.litmus.com/article/594-litmus-klaviyo-guide). We'll certainly take your concerns into consideration as we are continuously improving our product. If there's anything specific you'd like us to address, please provide more details. We value your input and aim to enhance your experience with Klaviyo.
Excellent product. Very intuitive to use and very flexible indeed. Chat support is absolutely excellent.
Had some issues with DNS setup and sending domain, but got great help from support and now everything is working smoothly :)
Pleased to hear that everything is working smoothly now.
Amazing customer service! Solved my problem and Deb made a video on the spot, to show me what I needed to fix to solve my issue. Well done!