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no confirmation email and I tried to do anything I could to find or receive their email. I subscribed the 550$/month for this app and I can't log in to the app currently
Email for support and no response for 1 week
Amazing and easy to use email marketing app best app out there great Shopify integration makes creating emails and importing them into a store flawless.
Really the best email platform out there. The new Pre-built flows are fantastic and if you're an ecommerce business, theres no where else you should be than Klaviyo! heydayfootwear.com
Klaviyo has become a very important part of our marketing strategy through its ability to segment our customers in great detail. Customer's product choices and behaviors are all easily broken down in Klaviyo and used to better understand them. Less wasted email campaigns- getting the message to the right people. Klaviyo's extensive support library is a major plus whenever you may have questions.
Love the use of email flows from this app! Setting up flows and campaigns are easy, almost with no effort.
The app itself seems to be doing what it should - and I think better than Mailchimp. This one has better features. But the costumer service has so far been really bad. I have contacted them for 2 weeks now and no reply. Is a bit frustrating to pay for a product, and ending up hirering people from outside to help you out...
Simply the TOP Shopify app out there !!! It's the all-in-one marketing platform you'll ever need and an ABSOLUTE MUST HAVE for any eshop owner. Their service and assistance is, excellent, too. Get it or you'll be missing out.
great! It lets you do everything for FREE as if it were full up to 250 contacts. Very good, I recommend it
Cough up the dough and get this instead of wasting your time with Mailchimp. You're an ecomm store, not a blogger. Serious money to be made.
Fraudulent company, scamming money for Free plan!!
they invoiced me for the Free plan and say that I had a paid plan, although I changed to a Free plan 2 months ago and the money was not taken from my bank account, then suddenly I don't know why Klaviyo announced that I never had a Free plan and that's why I now pay absurdity and SHAMELESSNESS!
Be careful they are scammers!!
when I asked for a refund, they suggested Cancel subscription :D - nice service, what can I say!
A very poor customer service :(
I'm brand new, I don't have any clients yet, and when I tried the Klaviyo app, all emails went directly to spam.
so...My ability to use this app is limited by this fundamental flaw. When I wrote to Klaviyo support, I received a reply that they did not offer any help if I had a free plan and suggested that I purchase a paid plan, however, since I'm a newbie, the paid plans are not good for me....
the very unpleasant situation.. it turns out their application requires payment to work at all in my case ... ugh bad attitude :(
Thank you for the feedback, we always try to improve not just our product but also our customers' interactions. We've reached out privately, so we can better assist you with this issue.