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Platform is awesome, and the support is very helpful.
We couldn't agree more.
I enjoyed using this app, easy and straight forward. tried different apps, but am staying with Klaviyo for now.
Its a wonderful application most recommended.
Automate the customer engagement. I use this for Sending campaign , requesting for customer feedback. Good thing is everything is automatic
It's crap. We chose Klaviyo because it can create coupons and activate upon sending the email, 22% of the times it didn't work (we have 3 shopify-linked Klaviyo account, all experienced the same). Contacted support, and the problem was never solved, they just say "it's hard to say why it didn't work..." ????? Seriously?
The upside is, the onboarding manager and account manager was very helpful and nice.
Great APP TOP OF APPS!
I love this app! It works perfectly, and the support is amazing. They are always quick to respond and friendly. The app is super easy to use, and provides a lot of options.
Great app to use!!!!
Excellent app, really made us order and organization in the customer list, sending orderly emails and tracking them
The app seems to be amazing and it has everything I need, but.......Unfortunately, I am not impressed by the level of customer service for new customers with under 500 emails. Its free to use BUT it takes at least 24 hours to receive any help. They rely mostly on training videos and FAQs, but if you need immediate help, this is not the app for you. I don't understand why they don't offer the same level of support for growing business. How do you expect to retain them?