Klaviyo: Email Marketing & SMS

Way too expensive!!! They want to charge over $400 a month for some packages. That's highway robbery in my book. I'm gonna switch back to GetResponse which cost $120 a month with better service and features.

Klaviyo will never stop billing you, long after you have attempted to cancel your account, you will continue to be billed. When you attempt to correct the unauthorized charges and billing, you get crickets. There is no easy method to contact them and they take no action when contacted. We moved to the enterprise level of Hubspot for our CRM needs and are very happy. Klaviyo did an ok job during ...

Schmutz App. Funktioniert nicht, wie sie soll. Ich kann die Bestätigungsmail nirgends ausstellen. Ich kriege keinen Support, ohne dass ich 30€ zahle. Super unübersichtlich. Nicht zu empfehlen.

For such a hyped app, we're very underwhelmed by the experience.
1. Damn expensive for stores with large lists - I'm old enough to remember when telcos used to rip off customers with inflated SMS charges because people didn't realise they cost almost nothing to send. Seems similar here, email is cheap, dirt cheap, yes, charge a premium if you have proprietary segmentation, great software etc but ...

terrible app, i also unsubscribed and continue receiving emails from them, very frustrating :( grrrrr

It's crap. We chose Klaviyo because it can create coupons and activate upon sending the email, 22% of the times it didn't work (we have 3 shopify-linked Klaviyo account, all experienced the same). Contacted support, and the problem was never solved, they just say "it's hard to say why it didn't work..." ????? Seriously?
The upside is, the onboarding manager and account manager was very helpful ...

one day for no reason they just disabled my account with no explanation. Would stay far away lots of great alternatives

As a seasoned e-commerce founder with nearly 1 million in sales, I strongly advise against using this app! Over the past four years, we dedicated ourselves to building an extensive subscriber list, fine-tuning our flows, and collecting valuable data. Shockingly, Klaviyo disabled our account without any prior notice. When we inquired about the reason, they pointed to a high bounce rate in one of ...

Really disappointed that they got rid of unlimited emails. We send 1-2 per week, and they have priced themselves out of the market. Emailed the support team about the price increase and they did nothing. It will now cost me an extra $250 to send fewer emails than I was before. I also found that their editing tools were more archaic than other companies I have used.

If you don't value your time and don't consider what tomorrow will bring, then this is the best app to start with and see if it works out for you. I began to believe many YouTubers praising this app, but I can confirm that it is completely overrated and a waste of time. After spending hours setting up Klaviyo and enjoying all the features, its number one problem is the delayed email sending. ...