Klaviyo: Email Marketing & SMS , 1,985件のレビュー

総合評価
4.1
評価レベルごとの件数
  • 評価の73%は5つ星です
  • 評価の7%は4つ星です
  • 評価の2%は3つ星です
  • 評価の3%は2つ星です
  • 評価の15%は1つ星です
2023年11月15日

I was trying to set up an automation flow for my post-purchase, and I got stuck with the trigger. I asked for help from this wonderful Klaviyo support agent named Alex W. He's been very patient and helpful, guiding me through the steps and setup. A big shoutout to Alex – you are awesome, and I appreciate your excellent support and guidance. You made my day; keep up the good work!

HYGR
マレーシア
アプリの使用期間:5ヶ月
2023年12月4日

Would not recommend. They charge you by profile (email) and do not give you an option to simply delete inactive profiles.

Liberty Orchards
アメリカ合衆国
アプリの使用期間:10ヶ月
Klaviyoが返信しました 2023年12月11日

Thanks for your feedback and I'm sorry to hear about your frustrations with Klaviyo.

You do have the option to suppress or delete profiles by following the steps in these help docs. I hope that helps!

https://help.klaviyo.com/hc/en-us/articles/115005073867

https://help.klaviyo.com/hc/en-us/articles/115005246108#h_01HBDYFEQ1YWDRDZ3TMQF1611R

2023年11月30日

Klaviyo is definitely the best email marketing platform we tried! Not to mention their customer support team are very friendly, and helpful. They really dive deep into things to give the best solutions. Totally awesome!

MANEPRINT
アメリカ合衆国
アプリの使用期間:19日
2023年12月8日

Nik was very helpful and he explained and answered all my questions very clearly. I hope all support is like him. Keep up the good work! :)

Watelo
アメリカ合衆国
アプリの使用期間:2ヶ月
Klaviyoが返信しました 2023年12月11日

Thanks for your review and glad to hear you're having an excellent experience!

2023年12月14日

Great assistance. Always a pleasure from the Klaviyo team<3

Metabolic Nutrition
アメリカ合衆国
アプリの使用期間:4年以上
2023年11月23日

Awesome customer support, really helpful and does even more than you ask! Best customer support experience I've had in my life!

Aura-Amsterdam
オランダ
アプリの使用期間:3ヶ月
2023年11月10日

We used to love Klaviyo but like all techs these days phone support is obsolete and live chats are being abandoned during critical times. Chatbot assistance sends you into a frustrating loop of never-ending bot questions/answers. Complicated issues cannot be communicated and emails go unanswered. Chat is supposed to be live 9-5 EST but no one is ever available and you're told to just email. Will be looking to switch as the service is no longer top notch. Klaviyo always stood out on top, now they are on the bottom. Cost vs value is just not there.

Ativo Skincare Inc
カナダ
アプリの使用期間:3年以上
2024年4月17日

Aide personnalisé très rapide et efficace!!!

LICA Wear
カナダ
アプリの使用期間:約2年
2024年1月22日

Klaviyo is great!

Tom's Key Company
アメリカ合衆国
アプリの使用期間:2年以上
Klaviyoが返信しました 2024年1月24日

We think so too! Thank you for the 5 Stars.

2023年12月3日

Klaviyo is great the automated flow is easy to set up for a specific email flow and the templates are awesome.

SportCarry
アメリカ合衆国
アプリの使用期間:27日