レビュー (2,468)

総合評価
4.7
評価レベルごとの件数
  • 評価の85%は5つ星です
  • 評価の3%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の9%は1つ星です
2022年4月12日

Really disappointed that they got rid of unlimited emails. We send 1-2 per week, and they have priced themselves out of the market. Emailed the support team about the price increase and they did nothing. It will now cost me an extra $250 to send fewer emails than I was before. I also found that their editing tools were more archaic than other companies I have used.

The Fabric Snob
カナダ
アプリの使用期間:6ヶ月
Klaviyoが返信しました 2022年4月12日

Hi Lindsey, thank you very much for taking the time to write a review about your experience with Klaviyo. I’m sorry to hear that you’re unhappy with the email limit that ...

2023年12月14日

If you don't value your time and don't consider what tomorrow will bring, then this is the best app to start with and see if it works out for you. I began to believe many YouTubers praising this app, but I can confirm that it is completely overrated and a waste of time. After spending hours setting up Klaviyo and enjoying all the features, its number one problem is the delayed email sending. ...

Best of Heaven's
ドイツ
アプリの使用期間:6ヶ月
2020年5月22日

Horrible Support! I had to send an order confirmation to my clients and it took almost 5-6 hours to upload the lists. After all that hassle when i hit send, this useless app says account disabled and they'll have to verify before ic ould send email. what a waste of freakin time! please use the BCC feature in your Gmail. That does a lot more than this useless piece of ....! Worst part is they take ...

The Veshti Company
インド
アプリの使用期間:5ヶ月
編集日:2022年2月14日

When I speak with reps from other apps they rave about Klaviyo, but I'm guessing they have not gone through the onboarding process. We were assigned an onboarding specialist, but they don't help you much with the technical stuff. She's just a project manager, essentially who assigns all the tasks to you. Really great sales pitch, but you feel high and dry after you've signed up. Update: Their ...

C-IN2 New York
アメリカ合衆国
アプリの使用期間:5ヶ月
Klaviyoが返信しました 2022年2月11日

Hi Samuel, thank you so much for providing this feedback about your first week of onboarding— I am going to let my team know that reviewing technical use cases is important ...

2021年2月15日

So disappointed with this popular app. I've had issues with Klaviyo for over 6 months. I'm on a paid account and always have to beg for any support. The app doesn't work with my theme Fashionopolism and I've had issues with integration, email triggers, and activity logging. It has also dramatically slowed down my website since I've re-integrated for the 4th time because of something not working. ...

Spooky Cat Press
アメリカ合衆国
アプリの使用期間:5ヶ月
2020年11月6日

We used klaiviyo with a lot of op fun! Got great results but a staff member made another account which made our system really slow and we needed that one removed. But now we can't enter the platform aren't getting any support and no help. We want this fixed but getting support sucks! greeting team Woonliving

Woonliving
オランダ
アプリの使用期間:5ヶ月
2019年1月9日

This is a shocking app.
Don't waste your time.

They essentially lock you in by linking user opt-outs into their own platform and not updating it on shopify so if you want to switch you have to manually make the changes in Shopify. This is just disgraceful.

I also sent out an email using their platform, changed the reply email to the business one and when i clicked send out it put my personal ...

Smooth Sales
オーストラリア
アプリの使用期間:4ヶ月
2021年1月29日

And you are out in the desert ...alone. Their double opt in doesn't work since weeks. Customer support isn't helpful at all. No, even worse: they just denied this fault. Only after I paid a developer who confirmed the Klavyio system having an issue, they admitted there is a bug. Huh.
And then....nothing happens.
Customer support confirmed the bug as fixed. But - what a surprise - it is NOT. No ...

tjuub
ドイツ
アプリの使用期間:4ヶ月
編集日:2022年2月14日

One of the 3rd class platforms. Their support team is horrible. They do not know how to support their client. I installed their app. This app slows down our website. It is a very big issue. I uninstalled their app. I requested the customer manager to remove your snippet on my thyme file. They do not agree to remove it. I even said you should send me a request to remove the code. They completely ...

GYM SUPPLEMENTS U.S
バングラデシュ
アプリの使用期間:4ヶ月
Klaviyoが返信しました 2022年2月14日

Hi there, thank you for letting us know your concerns. While we are unable to access your admin portal for security reasons, I will have a member of our escalated support ...

2020年6月22日

I do not know why they have to keep it so hard to cancel the subscription. I've been trying to cancel the subscription for a month and I am still going to be charged for the next month. Stay away from this app.

CINEGRADING
アメリカ合衆国
アプリの使用期間:4ヶ月