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Klaviyo has helped me saved time as the pre-built templates are very easy to manpulate. Thank you very much.
Everything got fixed an I still love the app. Thanks for your support. Thanks for the app. 1000000000
Thank you for your feedback and for sharing your concerns.
If you set up a new account for your new store, you do get email and chat support for 60 days. In addition, we encourage you to make use of the following resources, which are available to all customers on our free plan at all times:
Klaviyo Community, where you can connect with peers, join user groups, and crowdsource industry professionals for advice. https://community.klaviyo.com/
Klaviyo Help Center, where you can access robust, step-by-step guides for setting up and maintaining your Klaviyo account. https://help.klaviyo.com/hc/en-us
Klaviyo Academy, where you can find courses and certifications to enhance your Klaviyo knowledge and skills. https://academy.klaviyo.com/
One of the best app there is on the market
The app itself seems to be doing what it should - and I think better than Mailchimp. This one has better features. But the costumer service has so far been really bad. I have contacted them for 2 weeks now and no reply. Is a bit frustrating to pay for a product, and ending up hirering people from outside to help you out...
Not a good experience for me. Found the app quite hard to use. Tried to implement a "don't leave" pop up on my store offering discount, it didn't work, as I tested it myself and didn't receive the discount email. Asked for help and got one response first time which didn't solve the problem, and since then Ive emailed 3 times and had no response so Im going to delete the app and try another one.
The support team need to be more responsive considering the app isn't the easiest to use.
So easy and powerful for my business. Used it for free for a while and now as Im growing (with their help), I got on a paid subscription. Very glad to be using Klayvio.
I had been using Active Campaign for the last year and a half. Klavyio is so much better for our e-commerce store. Basically, it just does what it's supposed to do, easily, reliably and effectively.
Great to hear that feedback, thanks! And thanks for switching to Klaviyo!
Hello everyone,
It's the perfect solution to convert your website into a professional one. The app is easy to use.
Worst app for Email & Sms ever! They have a useless and so complicated editor for emails, you will waste hours and hours making simple edits + their customer support just takes ages to get back to you, and when they do, their feedback is just as useless as they are.
i have wasted so much time and energy on this app, so if u want to save yourself the headaches just go try alternative apps and they are many. Because Klaviyo is proven to SUCK !!!
Hi there. Sounds like you've had a frustrating experience and we never want that to be the case. If you'd like to email feedback@klaviyo.com we are more than happy to try to help. Hope to talk soon.
I recently came back to Shopify and learned that my old email marketing company was no longer available. A friend recommended Klaviyo so I researched the app and company and decided to download the app. If I had known how much easier my life would have been, I would have downloaded this when I was using Shopify with another business. The workflows and automated systems allow me to focus more on my business stress less about whether I am doing the right things with email marketing. The templates are all laid out for you to use and change as you need to. Love it!