レビュー (2,339)

総合評価
4.5
評価レベルごとの件数
  • 評価の77%は5つ星です
  • 評価の6%は4つ星です
  • 評価の2%は3つ星です
  • 評価の2%は2つ星です
  • 評価の13%は1つ星です
2020年10月15日

The App worked well but after we upgraded to billing-plan, really struggled to finish this plan. We asked our first cancellation on the end of August but we need to wait for a specialist's mail to finish. As of October 15th, we haven't received any mail from the specialist and Klaviyo is still charging us.. Very unfriendly.

ウェーブロックAT e-shop
日本
アプリの使用期間:3ヶ月
2019年5月12日

Horrible app. Having the worst of luck trying to find a good email marketing company. I thought this would be the best of all, but after days of creating emails flows, pop ups etc.. I learned Klaviyo is no difference from the others.

Reasons I DO NOT recommend Klaviyo:
- the only way to get customer service is to email them and wait until they respond. I emailed them on a Wednesday, by Saturday I had to send another email asking if anyone received my initial email. So if time is of the essence beware.

-I get an email back about a question I asked and the answer was so simple and unhelpful, I wasted additional time asking my question again. be detailed if you have to contact customer service, be prepared to wait.

-I deleted several non-active subscribers from my Mailchimp account before integrating with Klaviyo to make sure I was at the 250 mark to avoid paying - I'm not into paying for email marketing, my customers hardly open their emails or usually mark them as spam for whatever reason. Deleting these subscribers got me at the 250 mark. After creating a welcome flow and learning all of Klaviyo's ways to do things, sending emails became the hardest thing ever.

-the free plan is 250 subscribers and 500 emails per month. Thats 2 emails per person on your list, if nobody else signs up. After sending a "sorry it's been a few days since you got an email from me" to my subscribers, I sent a mothers day email 2 days later. I've only sent my list 2 emails and now I have to wait 30 days to send any additional emails this month or pay to upgrade to a monthly plan.

-trying to send emails isn't easy. my list says 250 ppl, but when I try to send an email It tells me I have 252 ppl on my list. So, I have to break the list up into segments and send them. Even deleted more ppl in the Klaviyo list to bring the subscriber amount down, now I'm at 247 ppl but when sending it still says I'm at 252. How? IDK.

I'm going back to Mailchimp. I'll find a 3rd party app to link to my Shopify store to connect everything. Hope this review helps someone.

Bold Addictions
アメリカ合衆国
アプリの使用期間:3ヶ月
2018年6月8日

Just got this app and was looking forward to setting it up.
About 30 minutes in I get this: "Your account is disabled".
They'll get back to me within 1 business day.

What? Why? The hell did I do wrong? How am I supposed to evaluate your product when you literally ban me within the hour of using it?

Hell of a first impression lemme tell you that.

Waikeree
ルーマニア
アプリの使用期間:3ヶ月
2021年6月18日

love the app. Very helpful and easy to manage. Very smart app with creating campaigns and organizing contacts.

Smallsteps.green Store 綠印生活坊
台湾
アプリの使用期間:6日
2015年2月18日

Very good Shopify integration. Love it! Used to use Aweber, but it is no comparison.

Flow Kimonos
アメリカ合衆国
アプリの使用期間:6日
2018年3月27日

No feedback system explains why this software is so faulty.

- In the setup it asks you for the color you want your buttons, you choose it but in the emails it has a different color and you cannot change it.

- There is no simple way to add the customers name.

- There is no simple way to email old customers.

- It is buggy, some buttons dont do anything.

- Sometimes some changes save and sometimes they dont.

- Klaviyo branding in the bottom, why?

Rocketsavings
アメリカ合衆国
アプリの使用期間:5ヶ月
2020年9月17日

So far so good. I feel like there's so much I can do with klaviyo and still exploring it all, but it's pretty intuitive and just have to get creative!

Senors
アメリカ合衆国
アプリの使用期間:6日
2016年1月27日

Great email tool! Even if you don't use the paid membership, it's a great resource for creating your brand within your Shopify notification emails

Rchdecor
アメリカ合衆国
アプリの使用期間:6日
2015年12月21日

By far the best most useful app in the Shopify App Store! Amazingly feature rich! Seriously blown away.

122 West
カナダ
アプリの使用期間:6日
2019年2月1日

Great app that doesnt reach the spam folders, but should enhance adding list tool. thanks alot for the free 250 contact emails

Finnestbuy
マルタ
アプリの使用期間:4ヶ月