Klaviyo: Email Marketing & SMS

Very good! App is very useful and easy to use. You can create templates to copy in shopify and send to customers, or email marketing campaigns directly on Klaviyo!

Good product, terrible/nonexistent customer service. Don't expect an answer back with a question, even if you follow up numerous times.

This is a VERY powerful app! Along with that power comes layers of complication that have a learning curve. Despite that, I was able to figure out how to use the app for the basic features I needed for my business. I have around 20K subs on my podcast, and was launching a discussion forum using Facebook Groups. I was able to capture email addresses using Group Collector which integrates with Klaviyo and Shopify. It too a bit of digging in the support chat, but I was able to figure it all out on my own, which is pretty amazing considering how illiterate I am when it comes to software. It all worked and I have profited enough to pay for Klaviyo many times over!

Integrated Klaviyo into my shop very quickly and was up and running with my email plan within 2 hours. Very intuitive when gaining email signups, designing your campaigns, and love the ability to utilize flows to trigger automatic emails to customers (and especially potential customers!). Definitely helpful for my photography print selling!

Honestly a bit complex at first but meanwhile… I LOVE IT!!!! Boosts my sales more than I expected. Very nice

Great app for segmentation. App in general however, is a bit pricey. Would love to use it if it was much cheaper.

UPDATE: Klaviyo is completely down. Even the main site is not responding.
UNACCEPTABLE!

SO FAR UNIMPRESSED! The system has serious performance issues. All day long no statistics are being returned and the whole system to me seems like its timed out big time. I was once a paying customer and returned but things are not the way they used to be.

Also, dont expect any kind of support from these people on a FREE TRIAL account. You will be lucky if you get a reply and when you do nothing gets resolved. Instead they ignore your email until you do.

What kind of business practice is this? Either you want trail / free accounts to signup or you dont? Take your pick.

1) System issues (since i signed back up)
2) Lousy support (no resolutions)

I know i know, as stated they dont support trial / free accounts. HINT: well maybe you should, thats where your future $$$$ is coming from.

This app is literally earning me money! Since the day i started i can see my revenue go up! I love how easy it is! Would like translations though...

The App works fine, we just sent our first campagne. Easy to use, quick support. Would recommend it.

Got my account banned. Contacted them several times via motconvit.ftu@gmail.com and still did not get the final response. Not very responsive support team.