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Alexandria D was an incredible support! The amount of time she spent with me and her level of patience were so greatly appreciated. She spoke to me slowly and at a base level to make sure I understood each step. She even went a step further to use metaphors from her own experience working retail to help me better understand some flow triggers I was having some confusion with.
This girl deserves five gold stars and a raise! Klaviyo you are lucky to have someone who so evidently cares so deeply about their job and genuinely wants to help!
Thanks Alex!
Thanks for the review and for shouting out Alexandria!
I use this app to help me send out email campaigns. I've tried MailChimp and it froze. With Klaviyo, I can definitely schedule out when to send them including the date. I'm loving this so far. And their video answered all of my questions. Woo!
Worst email marketing app. SO many bugs, error messages, and delays. Cannot stand the frustration towards this platform.
Appreciate the honesty and feedback. We'd love to connect and help and make it right. Please connect with us https://www.klaviyo.com/landing/contact-us
one day for no reason they just disabled my account with no explanation. Would stay far away lots of great alternatives
Unmatched, previously with other platforms, but Klaviyo is a whole different animal. Incredible support too and working straight out of the box. Thank you
The first time I signed up I was endlessly harassed by a sales rep. He even went as far as calling our store locations and harassing my staff. So I left. On the recommendation of rise.ai I gave it another try. I had to signup and pay to get any support. When I learned the program doesn't function correctly I asked for a refund. Got a robotic response from the chat agent. You need to pay hundreds of dollars to get any real support.
Hey Kelley— we're sorry to hear this was your experience. We do offer free support, so let me get you connected to someone who can help! Be on the lookout for an email from us shortly to get you back on track.
Easy to use and matches my needs for email marketing. Great app for anyone starting out.
EXELLENT cette aply est vraiment bien faite et permet de faie fhefrhfrfjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjj
best support EVER!
Great app perfectly built for Shopify! It gives you a great insight into your customer base, allows you to send professional looking emails without any HTML knowledge and setup campaigns easily . Not to mention the support is fantastic.