レビュー (3,144)

総合評価
4.7
評価レベルごとの件数
  • 評価の81%は5つ星です
  • 評価の5%は4つ星です
  • 評価の2%は3つ星です
  • 評価の2%は2つ星です
  • 評価の11%は1つ星です
2023年8月16日

Installing this app was the root of all disasters, basically no service, brought my website down, lost thousands of dollars in ad dollars, my website was grayed out and stuck, couldn't click on any pages, the fees were extremely expensive, When you increase email activities, he doesn't even have any reminder to increase the fee, and directly upgrades your fee in the bill. Rogue behavior, opaque charges, stay away from klaviyo, is away from disaster.

Vivid Light Bars
中国
アプリの使用期間:2ヶ月
Klaviyoが返信しました 2023年8月18日

Sorry to hear that you're having trouble. Our team will be in touch shortly!

編集日:2021年9月5日

I don’t like it…I don’t like it…I don’t like it. Why on Earth is this company still using preferences pages from c. 1992. It’s 2021…time to make dem landing pages mobile responsive. Get with the time. Absolute rubbish (English accent). Absolute crap (Scottish accent).

Vidlogix
アメリカ合衆国
アプリの使用期間:2ヶ月
2017年9月6日

The interface is a big confusing blob of whatever.

I can't set up anything without it not working. Finding help is so hard, it is not funny.

It is also not funny losing money because I can't set up emails properly in this stupid interface.

Activeathletica
オーストラリア
アプリの使用期間:2ヶ月
2019年4月27日

A waste of time.

The app migrated my Shopify customers, but it didn't allow me to add them to any list, which eventually means that I can not use them in a campaign. After adding manually the customers to a list, I spent an hour creating a campagin and as soon as I clicked SEND they blocked my account. Thank you.

Blue Milk Soda
スペイン
アプリの使用期間:2ヶ月
2022年2月26日

Unresponsive customer service. and SUPER expensive app for small businesses. I'm not sure if it brings value

Koss Design
アイルランド
アプリの使用期間:2ヶ月
Klaviyoが返信しました 2022年2月26日

Hi Idan, we hear your frustration! I see your support ticket has been resolved as of today. If you still need further support, please reply to the ticket so we can get you back on track. I am excited for you to start seeing the value that Klaviyo brings to over 50k+ SMB brands annually!

2023年2月20日

Low quality support. Not online chat available. I wait 2 days for their answers, and they don't even answer asked question properly. If you need to solve your business issues quickly, like we all do, this app is not suitable for you.

Medi-cupping™
イギリス
アプリの使用期間:2ヶ月
Klaviyoが返信しました 2023年2月23日

Hello! For our free accounts, chat and email support are no longer available after your initial 60 days. We do offer a wonderful and active community for any future needs: https://community.klaviyo.com/

2020年7月7日

Bad Customer support - Buggy App - Wasted $200 on this - Zero revenue - No way to know how to set up the app

Scrolling Bee
インド
アプリの使用期間:2ヶ月
2023年11月7日

Una vera è propria truffa ho 10k di contatti e ho annullato quest'app dopo un mese visto la sua non funzionalita ed il costo di 150€ mensili in base al numero dei miei account, anche dopo aver disistallato lì'app hanno continuato per 3 mesi a prendere soldi automaticamente dal conto, alle mail nessuna risposta ed in chat mi rispondono dopo aver reinstallato l'app che posso cambiare il mio piano se voglio ma non è possibile emettere rimborsi anche se l'app era disistallata e 0 mail inviate

Lucas Giordani
イタリア
アプリの使用期間:2ヶ月
2020年10月20日

This is one of the worst apps so far I've tried in Shopify. Cost per month is high, to reach support is difficulty, their flows do not work as it should and to keep track of our flow we opted for bcc on each email; it worked on 1-flow only and the rest never worked. We reached out to customer support to get assistance and they never resolved the issue longer than 24-hours. It is not worth the money nor the setup time.

BVstylez
アメリカ合衆国
アプリの使用期間:約2ヶ月
2022年6月11日

We had a very pushy sales rep who pressured us into installing the app within one week because only then they could provide help with setting up flows and so on. Once we installed the app he stopped replying to our messages and we never heard from klaviyo again. For support they expect you to wait in a chat for almost two hours, which is pretty crazy considering that they sell to entrepreneurs. All in all we had a pretty scammy and unprofessional experience so far. We did not expect this and are negatively surprised by the brand.

Zeitgeist Vintage
ドイツ
アプリの使用期間:約2ヶ月